Trophy Room is a signature Graduate Hotels bar + restaurant rooted in nostalgia. Serving up a menu of delicious American comfort food with a playful spin, Trophy Room offers guests and locals alike a dining destination reflecting local influences. Whether you start the day strong with coffee and breakfast or grab a seat at the bar for dinner, Trophy Room is the perfect place for it all.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.