La MichoAuténtica is a family owned Mexican ice cream shop in Houston specializing in homemade ice cream, fruit paletas, mangonadas, aguas frescas, and authentic Mexican snacks made fresh daily. Using real fruit and traditional recipes, we proudly serve refreshing frozen treats and street-style snacks like elotes, fruit cups, and chamoy treats. Visit our Jones Rd location and enjoy some of the best Mexican desserts and frozen treats in Houston.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.