HK
Hitoshi Kirako
Jul 17, 2026
The actual land of inconvenience. I show up to get food for my co-workers, everyone pitched in. Most people throw in cash, one person throws in a card. Wait for my order, it arrives, and the server tells me they are unable to split the payment between cash and card. I either have to pay all cash or all card, it's physically impossible for them to split the payment.
On top of it, this location is notorious constantly messing up orders. The last 12 times I have ordered a drink, they have not given me a Coke zero like I ordered, they have not given me easy ice like I requested. The stalls are constantly shut down, making it impossible for you to actually place an order.
Everything about this store is designed to be as inconvenient as possible, it feels like. For the sake of fairness I will not even start on the app, since it has nothing to do with this store, but the Sonic app is also the absolute freaking worst.
JB
Justin Barnes
Jul 11, 2026
Fly in my chicken sandwich. Disgusting!
The food made me sick. Like, in the bathroom sick. And they screwed my entire order up. The shake was not mixed up. The sandwich was cold. They forgot my fries. And my mozzarella sticks were hard as a rock with no sauce. Disgusting food.
ZR
Zachary Reshovsky
Jul 4, 2026
Some of the WORST customer service I have experienced in this location - these people are SO incompetent. People here are really slow (both literally and mentally). No surprise - it's Arkansas! I would recommend you take your business elsewhere and I will be writing a COMPLAINT against this location and recommending replacing employees with someone from out of town!
If I could give this place zero stars, I would. I waited over 25 minutes just for a single drink. A twenty-five-minute wait for liquid in a cup is completely ridiculous, but the wait wasn't even the worst part.
When the carhop, Jackie, finally brought it out, she was unbelievably rude, disrespectful, and completely inconsiderate. Zero customer service skills, a terrible attitude, and acting like doing her actual job was a massive inconvenience to her. There is absolutely no excuse for treating paying customers with that level of disrespect.
Save your time, your money, and your sanity and go literally anywhere else in Ash Flat. Management needs to seriously look into who they have representing their business, because Jackie is driving it straight into the dirt. Utterly pathetic.