Jimmy John's

Reviews

• OU

  owen Utsey

  May 21, 2026
  5.0
  Great sandwich place! You should try it for yourself!
• SH

  Stephen Hughes

  Mar 19, 2026
  4.0
  Ordered 5 sandwiches and 9 sides. Of the sandwiches, only 2 were right. Ordered 2 Greek Gyros but received 2 Chicken Gyros. Ordered extra meat and cheese on a Cubano but received regular Cubano. Only 3 of 9 sides were in order. Employee reluctantly added rest of sides and we discovered at home the sandwich problems. Contacted corporate, who referred complaint to franchisee. Heard nothing from the franchisee. Spoke with manager today and she addressed all issues with order and apologized. We will continue to to use them hoping this was a one-off.
• PG

  Parker Gardner

  Mar 16, 2026
  4.0
  Jimmy John's here In Tuscaloosa/Northport is a staple in my rotations of places to go, service is always fast and you get what you came for. No Complaints
• BW

  Brian Williams

  Jan 11, 2024
  1.0
  When I walked in there was a single customer awaiting their order. It took a couple minutes for someone to a acknowledge me, no big deal. The drive thru must have been somewhat busy as I noticed the girl working it “rolling her eyes” and huffing. I later found out her name was Catherine. I knew I was in fro a treat at this point. She comes over and asks me for my order, I tell her I only wanted two loaves of bread, she refused me service saying that she “couldn’t”. I have bought bread here many times, and I always call in the order if I’m getting a large amount of bread or sandwiches. If you can’t sell two loaves of bread, you aren’t running your business appropriately. Catherine is not an employee I would hire at the business I manage. Poor customer service.