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Jack's Family Restaurant

3.7
(748 reviews)
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Business Details

8721 Alabama Highway 69 South, Tuscaloosa, AL
35405, United States
(205) 210-4295
https://locations.eatatjacks.com/al/tuscaloosa/8721-alabama-highway-69-south
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About

Fast Food RestaurantRestaurantBreakfast RestaurantBurger JointSouthern Restaurant
Since 1960, Jacks has been serving Southern favorites like scratch-made biscuits, hand-breaded chicken fingers and hand-dipped milkshakes in their dining rooms and drive-thrus. Order Online, on the app, or drop by and visit us at our Tuscaloosa, Alabama store located at 8721 Alabama Highway 69 South . Get your southern cravings satisfied at breakfast, lunch and dinner time.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Jack's Family Restaurant
8721 Alabama Highway 69 South, Tuscaloosa, AL
35405, United States

Hours

Monday5:00 AM - 10:00 PM
Tuesday5:00 AM - 10:00 PM
Wednesday5:00 AM - 10:00 PM
Thursday5:00 AM - 10:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday6:00 AM - 10:00 PM

Reviews

3.7
748 reviews
5 stars
340
4 stars
148
3 stars
84
2 stars
52
1 star
124
  • TA
    Tabitha Abbott
    Sep 21, 2026
    5.0
    I FINALLY HAD A GREAT EXPERIENCE AT THIS JACKS !!!!! Idk what that evening gentleman is doing to that Jacks, but he’s lining it up !! He is very nice and friend and gets everything out in timely even when there is a little back up !
  • EW
    Em Wayne
    Sep 21, 2026
    4.0
    Food is always great but loud obnoxious woman hollering at another employee in the back. Filthy bathrooms no paper towels or anyway to dry hands.
  • ER
    Eugene Randle
    Sep 19, 2026
    1.0
    Absolutely awful. I ordered food to be delivered at 3:30 and it was picked up at 4:45. When I apologized to the delivery driver he said it was full of horrible employees standing around looking at their phones and each other like a bunch of idiots. I hope the owner of this one and the one on Skyland goes out of business so new owners who care for the stores can be found. I very much wish I had read the reviews before ordering from this store.
  • EC
    Ed Cook
    Aug 10, 2026
    1.0
    Sadly disappointed in last visit. Had new 3 PC catfish 3 weeks ago. Was good size filets. Went back today and got 2 orders to go. Got home none of the 6 pics were over 3 inches long. Why do places give a good quantity when they introduce a new product and then cut the quantity later? Customers expect to get the same quantities all the time even if the store has to raise the price after introducing the product. Cutting the size to maintain a price point is not acceptable! No more visits for me if this is their business model ! .
  • MT
    Michelle Thomas
    Aug 9, 2026
    5.0
    Great customer service. Friendly people that work there.
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Frequently Asked Questions About Jack's Family Restaurant

What is All About Rewards® App?

All About Rewards® is a points-based loyalty program designed to reward you. The more points you earn, the more rewards you get!

How do I order Online?

Why wait in line when you can order online? Visit order.eatatjacks.com or order from your app. Both ways will get you delicious Jack’s.

Brand Certified Facts from Jack's Family Restaurant

This information is certified by Jack's Family Restaurant and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified September 27, 2026Yext Knowledge Graph
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