Wingstop

Reviews

• JJ

  Justin Jenkins

  3 days ago
  3.0
  food is always amazing, however they take absolutely forever. That would be fine but don’t send a message that my order is ready if im gonna come inside and wait 30 minutes. Witnessed the kitchen ask if anyone started on mine while I’ve already been messaged my order is ready.
• SS

  Steve Simpson

  Sep 11, 2026
  1.0
  Unfortunately, this is a carry out only, but that wasn’t even the biggest issue. We ordered our food to go, and even though sauce comes on the wings if you don’t get them on the wings and get them on the side, you get charged extra. To add insult to injury the cup that they fill up for $1.59. Each isn’t even filled. It’s maybe a third of the way if lucky. The next issue is my daughter asked for ketchup with her tenders. I’m not even sure if they have catch-up there, but we were not told that they don’t and we were not given any. Lastly, because this was not a sitdown restaurant, we had to go find somewhere to eat and we got no napkins. Not great for the super expensive meal.
• JS

  Jamica Smith

  Sep 8, 2026
  5.0
  Everything was great. The food was very hot! Will be ordering from them again.
• AU

  Amy Underwood

  Sep 3, 2026
  1.0
  I placed a door dash order, when the ordered arrived it was missing part of the order. The bags were sealed and the first person I spoke with said the part of the order I was missing there. She said they would make it again and I could come pick it up. I did door dash for a reason so going back to pick up something they left out of my order is ridiculous. I was transferred to someone else and I had to go through the whole thing again. He put me on hold and transferred me to Morgan. She stated that they could refund me the money for what was left out of the bag or I could come pick up what was missing. I advised her this was their error and that I shouldn’t have to come pick it up. She said that she couldn’t do a delivery for just 6 pieces of chicken that was or was not left out of the delivery! This is no way to do business, when you make a mistake own up to it and make it right! I door dashed for a reason, I am not able to leave my husband alone right now he is dependent on me due to a lot of injuries he has from an accident! Also Morgan hung up on me! DO BETTER!
• DS

  Dewey Shirley

  Aug 16, 2026
  3.0
  The food was great so no complaints there. My issue was with the service. If I could give a zero, I would. My wife and I came in on Sunday afternoon 8/16 to pick up an order our son placed at the Rainbow City location. The order status board showed the order was ready so like dummies we figured that the order was ready. The girl working the counter went back and forth to the kitchen a few times before she even looked at us. When she finally acknowledged us we told her the name for the order. She rudely said if it's not on the rack, it ain't ready. I can't give you nothing I ain't got. I've worked in customer service for over 30 years so I know good customer service. I can tell you with 100% certainty, that wasn't it. At the very least she should be reprimanded and have to go through customer service etiquette training if WingStop does that. If not, they should because this individual doesn't know anything about passible customer service, not to mention, good customer service. Please feel free to reach out to me eith additional details if you like. Thank you.

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