Wingstop

Reviews

• TT

  Thomas Tran

  Jul 30, 2026
  1.0
  40 minute wait time for chicken is wild
• EA

  Earth Angel

  Jul 26, 2026
  1.0
  I arrived to pick up my order well after the expected time that was placed online. I proceeded to the counter and was not acknowledged, which was okay as I observed the staff member preparing an order by himself without gloves, a hairnet, or an apron, with his lower abdomen exposed as his Wingstop branded shirt was not appropriately sized for his overlapping belly. When the employee came to the bagging area, he did not look up or attempt to acknowledge me, so I simply stated, "I have a pickup order for [name stated]." He then abruptly stated, "Hold on, I'm by myself." I asked, "Was it ready?" He said, "No." I replied, "That's not gonna work for me, I'm on my way to work." He then told me to "get on out of here then." I then stated I needed a refund. He initially ignored me as I repeated myself several times before he stated, "You will get one." I asked when and how, and he stated, "3-5 business days." I then asked, "What's your name?" He stated, "Jay." I said, "Y'all "messed up" my order last week." He wanted to argue that he wasn't there last week. All of this was fine as I understood the frustration, but the blatant lack of respect and professionalism are unacceptable. As my motto is "principles before problems." Also, the prior week I had a similar experience with this same employee over the phone when my order was messed up. Just rude and unprofessional. I'm sure that "Jay" holds a leadership position, which definitely warrants a demotion or termination from this company, as the consistency in being unable to run the store efficiently and the lack of leadership skills that are consistently displayed with customers and staff are to be examined. The other staff members have been courteous during my previous visits to this location. Reply: Thank you for your prompt response. I have already submitted a formal complaint through the provided link. I will follow up with the corporate office on Monday.
• KB

  Kaleb Bush

  Jul 22, 2026
  5.0
  Great, quick, and fresh food EVERYTIME! Shoutout to JC and his team!
• TH

  Tia hyde

  Jul 18, 2026
  5.0
  This was absolutely an amazing first experience. The store manager and the flavor special made sure it was taken care of. Any time I want wings. I am coming here. Phenomenal customer service and food is absolutely fresh, hot, and delicious. If these gentlemen leave, you will loose me. Jake and josh deserves a raise. I dont care how much they make. They deserve more. 1,000/10 they make this place the experience and place to go.
• JS

  jason smith

  Jul 16, 2026
  5.0
  We stopped in and was greeted with smiles and ordered promptly with food, definitely recommend JC and his crew did a good job!

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