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Wingstop

3.5
(189 reviews)

Business Details

2735 Legends Pkwy, Prattville, AL
36067, United States
(334) 325-0064

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Prattville. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
2735 Legends Pkwy, Prattville, AL
36067, United States

Hours

Monday10:00 AM - 1:00 AM
Tuesday10:00 AM - 1:00 AM
Wednesday10:00 AM - 1:00 AM
Thursday10:00 AM - 1:00 AM
Friday10:00 AM - 1:00 AM
Saturday10:00 AM - 1:00 AM
Sunday10:00 AM - 1:00 AM

Reviews

3.5
189 reviews
5 stars
106
4 stars
10
3 stars
7
2 stars
9
1 star
57
  • MM
    Mike Milton
    4 days ago
    1.0
    They have shorted my orders on 2 separate occasions. The first was only short a few wings - I let that slide but the latest order was missing 12 wings. I mean like almost half the order was missing. Of course no customer knows this until they get home and open the bag. Then realize you will need to go back out and buy more food so everyone has something to eat. Very inconvenient and totally unacceptable.
  • MM
    Marie Marie
    6 days ago
    5.0
    I can’t speak on the inside, but I get wingstop delivered from DoorDash very often. They have never missed. If they ever have, it’s been my fault. (Like not asking them to fry hard) but mannnn, their hot honey boneless wings? ON POINT! Always seasoned amazingly. Also the mango habanero is a second favorite. One word I can describe this location is “consistent.” I know what I’m going to get all the time and it rarely ever changes. Keep up the great work!
  • TT
    Thomas Tran
    Jul 30, 2026
    1.0
    40 minute wait time for chicken is wild
  • EA
    Earth Angel
    Jul 26, 2026
    1.0
    I arrived to pick up my order well after the expected time that was placed online. I proceeded to the counter and was not acknowledged, which was okay as I observed the staff member preparing an order by himself without gloves, a hairnet, or an apron, with his lower abdomen exposed as his Wingstop branded shirt was not appropriately sized for his overlapping belly. When the employee came to the bagging area, he did not look up or attempt to acknowledge me, so I simply stated, "I have a pickup order for [name stated]." He then abruptly stated, "Hold on, I'm by myself." I asked, "Was it ready?" He said, "No." I replied, "That's not gonna work for me, I'm on my way to work." He then told me to "get on out of here then." I then stated I needed a refund. He initially ignored me as I repeated myself several times before he stated, "You will get one." I asked when and how, and he stated, "3-5 business days." I then asked, "What's your name?" He stated, "Jay." I said, "Y'all "messed up" my order last week." He wanted to argue that he wasn't there last week. All of this was fine as I understood the frustration, but the blatant lack of respect and professionalism are unacceptable. As my motto is "principles before problems." Also, the prior week I had a similar experience with this same employee over the phone when my order was messed up. Just rude and unprofessional. I'm sure that "Jay" holds a leadership position, which definitely warrants a demotion or termination from this company, as the consistency in being unable to run the store efficiently and the lack of leadership skills that are consistently displayed with customers and staff are to be examined. The other staff members have been courteous during my previous visits to this location. Reply: Thank you for your prompt response. I have already submitted a formal complaint through the provided link. I will follow up with the corporate office on Monday.
  • TT
    Tiara Hyde (Tia)
    Jul 18, 2026
    5.0
    This was absolutely an amazing first experience. The store manager and the flavor special made sure it was taken care of. Any time I want wings. I am coming here. Phenomenal customer service and food is absolutely fresh, hot, and delicious. If these gentlemen leave, you will loose me. Jake and josh deserves a raise. I dont care how much they make. They deserve more. 1,000/10 they make this place the experience and place to go.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

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Certified October 04, 2026Yext Knowledge Graph
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