Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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I was in the drive through this morning. They were slammed. I asked toward the speaker hello a couple of times after I'd been sitting there over a minute. A male voice asked me if I was using the app and how could I help you. Then, a female voice talked over him, " wait a minute." I realized that I needed to use the restroom and the cars in front of me hadn't moved at all. I replied never mind, I'm coming inside. I changed my pick up from drive through to the counter. After I entered and visited the facilities, I went to the counter where I heard a woman complaining harshly about our conversation over the intercom in the drive through. If I could have canceled my order, I would have! I waited patiently for my order. Another lady brought my order shortly thereafter. She was very pleasant, smiled and said have a nice day. I returned the sentiment.
Again the drive through was completely backed up! That being said, I planned to give a 1 or 2 for service. After my encounter with the lady who brought my order to me, I changed it to a 4. I know the 1st woman was stressed about the rush they were experiencing, but her attitude was awful! I felt sorry for her coworkers and the customers listening to her.
As I left, I looked again at the drive through. I would have been 3 cars from the pick up window. I'm glad I went inside.
DB
Dewey B
6 days ago
2.0
Lousy service took forever to get our order when we got it it was wrong. Cashier had a bad attitude
EE
Ed
6 days ago
1.0
No one is available to take orders.
AB
Amber Baker
Apr 11, 2026
5.0
This is my favorite McDonald’s. They always take care of me and are so attentive and friendly.
WJ
wayne Jones
Mar 31, 2026
1.0
The foreign lady at the drive-through window in the front where you receive your food was very rude and very nonchalant about her job. The date is March 31, 2026 at 1:30 PM
How can I place an order online from McDonald's Pelham?
You can place an order online at https://mcdonalds.order.online/business/-5579 or via the McDonald's mobile apps available for iOS and Android.
What payment options are accepted at McDonald's in Pelham?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What rewards or promotions does McDonald's Pelham offer?
You can earn points for free food through MyMcDonald’s Rewards, more info is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What nearby fast food options are available near McDonald's Pelham?
Nearby fast food options include Burger King, KFC, Captain D's, Taco Bell, Wendy's, Arby's, and Pizza Hut, providing various burger, chicken, seafood, and sandwich options.
Are there any nearby hotels close to McDonald's at 580 Cahaba Valley Rd?
Yes, nearby hotels include Travelodge by Wyndham Pelham Birmingham and Quality Inn Pelham I-65 exit 246, offering convenient accommodation options close to McDonald's.
What local amenities near McDonald's might be useful for customers?
Nearby amenities include gas stations like Shell Pelham and Chevron, a bicycle shop Ebike Oasis, and a propane supplier Blue Rhino Propane Exchange, making it convenient for customers needing fuel or equipment.
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