Location.com logo
Brand Certified

Chick-fil-A

4.3
(1,634 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Owens Cross Roads Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
6599 Highway 431 S, Owens Cross Roads, AL
35763, United States

Hours

Monday6:30 AM - 10:00 PM
Tuesday6:30 AM - 10:00 PM
Wednesday6:30 AM - 10:00 PM
Thursday6:30 AM - 10:00 PM
Friday6:30 AM - 10:00 PM
Saturday6:30 AM - 10:00 PM
SundayClosed
11/26/20266:30 AM - 10:00 PM
11/27/20266:30 AM - 10:00 PM
12/24/20266:30 AM - 10:00 PM
12/25/20266:30 AM - 10:00 PM
12/31/20266:30 AM - 10:00 PM
1/1/20276:30 AM - 10:00 PM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 6599 Highway 431 S in Owens Cross Roads, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

4.3
1,634 reviews
5 stars
1,080
4 stars
269
3 stars
100
2 stars
59
1 star
126
  • HP
    Halle Pannell
    1 day ago
    1.0
    This is the second time in less than a month I’ve been served undercooked chicken. Luckily, I always look at my chicken before I eat it so I don’t eat raw chicken and get sick!
  • JN
    John Nemeth
    1 day ago
    3.0
    Understaffed and not very efficient. Said “thank you” to this one server. Her first response was “you’re welcome” instead of the customary “my pleasure” and the second time she said nothing in response.
  • CC
    Carolyn Carpino
    Oct 6, 2026
    5.0
    I got the grilled chicken sandwich meal and the sandwich with the lettuce and tomato was very good. It was a good size fry that came with it and just kind of a regular sized drink but it was all very good.
  • TT
    Titus
    Oct 3, 2026
    1.0
    Waited 16 minutes for one cone. Cone was made poorly and looked like an old tire.
  • CC
    Chanelle Cosumano
    Sep 6, 2026
    1.0
    I have tried to love, even like this restaurant. It just isn't going to happen, they go out of their way to make you dislike them. I have actually tried on and off for over 3 years ((shame on me) hoping it will get better. Read the reviews posted here! It all begins with the management the owner. The owner is rude, multiple accounts with her personally and watching with others. Her team is afraid of her. For me it started when they stopped putting whip cream on the frozen coffees. I don't know why because everyone that serves frozen coffees does this. When I requested it, the team member said it wasn't an option. I asked the manager, as they have it for shakes and she said the same, then offered to put it on for .50. Fine whatever. Over time, employees would honor my request, no charge. This past weekend, we sat in line for 25 minutes (about 10 cars in front of us) for two frozen coffees. When I reached the window and requested the whip cream, I was told no. I asked for the manager, her son appears and told me for .50 he would. I told him we just sat in line for 25 minutes, then they wanted me to pull forward because my mobile order did not hit their computer and the 5 cars behind me were next. I refused to pull up. they had to make two drinks out of a machine. Just 2 days prior I made a mobile order for in restaurant pick up, the drive thru is impossible. I had a baby with me. I went in. Restaurant was empty, the the lady owner/manager was there. 15 minutes later for a pack of mini biscuits and an ice coffee. I inquired as I counted 13 cars go through in the drive thru and 4 guests at the register. She came over and made a lame excuse. I told her to refund me, I couldn't wait any longer. We have had lost orders, waited for food for crazy times, over cooked chicken, slow service always. Just the worst. We have visited dozens of CFA's, always great! This one deserves to be taken back by corporate. We won't be returning. We do not need to give our money to rude people

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

This information is certified by Chick-fil-A and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: