At Real & Rosemary, we believe in serving "Real Food and for Real Life." That’s why we use simple, whole ingredients in familiar recipes. Our mission is to create delicious meals and experiences worth sharing. We are an elevated fast-casual restaurant, so ordering takes place at the counter. We offer family meals for dinner, online ordering, delivery, and catering, as well.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.