Potz & Panz Gourmet Café is not your average soul food joint. We specialize in gourmet Authentic southern cuisine , unique sides and homemade desserts. We create new and exciting possibilities by blending our flavors from the Far East to the South West. Fan Favorites are Fresh Vegetables, Herb Bake Chicken, Smoked BBQ Ribs, Caribbean Smoked Jerk Chicken, Smoked Brisket and Handcrafted Lemonades! We always have options for a variety of dietary needs including gluten-free and vegetarian options. When you walk into our house you will be greeted with a wide variety of home cooked foods and over the top hospitality. We cook breakfast to order from 7am-10am & lunch starts at 10:30-3:00pm. Our restaurant is kid friendly and family oriented.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.