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Dairy Queen Grill & Chill

3.8
(529 reviews)

Business Details

4318 Mobile Hwy, Montgomery, AL
36108-5106, United States
(334) 288-7001
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
4318 Mobile Hwy, Montgomery, AL
36108-5106, United States

Hours

Monday10:00 AM - 8:30 PM
Tuesday10:00 AM - 8:30 PM
Wednesday10:00 AM - 8:30 PM
Thursday10:00 AM - 8:30 PM
Friday10:00 AM - 8:30 PM
Saturday10:00 AM - 8:30 PM
Sunday10:30 AM - 8:30 PM

Menu

1 menu · 119 items

Explore offerings from Dairy Queen Grill & Chill on 4318 Mobile Hwy in Montgomery, with popular children's miracle network donation, blizzard® treats, new! chicken strip party platters, and new! dq delivers blizzard meals available at this location.

Menu

119 items

Reviews

3.8
529 reviews
5 stars
235
4 stars
124
3 stars
76
2 stars
27
1 star
67
  • SK
    Stephanie King
    Jul 15, 2026
    1.0
    Update: DQ Fan Relations responded here asking me to contact them. I have already contacted Fan Relations and have an open case, but I am still waiting for the promised follow-up from the franchise owner. I have my reference numbers to the survey and case file if needed. If I could give zero stars I would! I visited this location while driving through during a vacation. We stopped at the drive through for lunch. I ordered 3 meals. Upon getting my receipt after I paid before my food was given I noticed I have $2 worth of charges for sauces. I asked the attendant what these were and she explained they don’t sell gravy with chicken baskets I’ll have to be charged for that. Okay that’s fine but why the other charges? Typically 1 sauce comes with a meal it says it on the charge… sauce then amount of 0.00. So strike one… when questioning the attendant she begins to get an attitude and aggressively sticks her hand in my food bag. At this point she is yelling at me about sauce and what does she want me to do? I wanted the money back she wrongly charged me. She told me to come back tomorrow and speak with the manager I explained to her I’m not from there and just passing through I won’t be able to return. She started to laugh and tell me the manager won’t even be giving me a refund. I followed up with do better next time and pay attention to how you are charging people. Well guess what?? After several calls to their store and to corporate I STILL have not received a call back or response from the franchise owner! This is poor business! What’s even worse is that I only received 2 meals no drinks and NO SAUCE!! The franchise owner thinks it’s okay to treat their customers anyway take their money and not give the product at which the customer order!!! Shame on you!!!! Corporate had to end up sending me a gift card which I’ll never use to make up for the unacceptable behavior of the employee and the owner! Do better next time and stop robbing people! Save yourself some money and headaches! DONT GO HERE! GO ANYWHERE ELSE!
  • GH
    Gabriel and Amanda Hernandez
    Jul 13, 2026
    5.0
    Fresh food at a reasonable price
  • JD
    Joe Drake
    Jul 10, 2026
    1.0
    Worst experience ever, service was terrible and they wouldn’t even allow people to come in and it was only 7:04 in the afternoon but the sign said lobby open till 9:00
  • ES
    Elizabeth Stanley
    Jul 3, 2026
    1.0
    DO NOT EAT THE PINEAPPLE 🍍 IT WAS SPOILED WE TOLD THEM AND THEY SAID IT WAS FINE AND THEY WOULD NOT TRY IT OR THROW IT OUT !!!!
  • ND
    Niya_ Daily
    Jul 1, 2026
    5.0
    Update. 7/9/26 i was able to go in store and receive my 8 inch cake. I was on the DQ app one day, and wanted to order my husband his first ice cream cake from DQ. So on June 19,2026 ,I purchased a father's day cake ,an 8 inch that was $27.99,+ a $3.35 tax charge + the $5 delivery charge. I called the same day because I found out that doordash handled the delivery and the guy that was supposed to bring my cake said that he had to reorder the cake when he got their because they didnt receive my order from the app ,but the app it clearly says delivered.Today is the 1st of July and still haven't received a refund that was promised, and also I tried contacting the store countless times after that and they didnt pick up, I either just want a cake or the refund.I also called the same day to the store and a guy said " they didnt receive an order on the store or delivery side, and I asked well didny you guys have other 8 inch cakes in the store and he said yes ,but the only thing was that they didnt have a father's day cake,I understand how it would have been hard to just put happy father's day on another 8 inch cake.

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ cakes.

What are the operating hours of Dairy Queen Grill & Chill in Montgomery, AL?

Open Monday to Saturday from 10:00 AM to 8:30 PM, and Sunday from 10:30 AM to 8:30 PM.

Brand Certified Facts from Dairy Queen Grill & Chill

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Certified July 26, 2026Yext Knowledge Graph
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