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McDonald's

3.1
(909 reviews)

Business Details

5019 Cottage Hill Rd, Mobile, AL
36693, United States
(251) 661-5998
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5019 Cottage Hill Rd, Mobile, AL
36693, United States

Hours

Monday5:00 AM - 12:00 AM
Tuesday5:00 AM - 12:00 AM
Wednesday5:00 AM - 12:00 AM
Thursday5:00 AM - 12:00 AM
Friday5:00 AM - 1:00 AM
Saturday5:00 AM - 1:00 AM
Sunday5:00 AM - 12:00 AM

Reviews

3.1
909 reviews
5 stars
271
4 stars
152
3 stars
162
2 stars
68
1 star
256
  • KW
    Kelly W.
    May 10, 2026
    1.0
    Sat in the drive thru for 20 minutes after placing my order for 1 egg McMuffin. What happened to making people with big orders pull around? Ridiculous.
  • BD
    Ben Dover
    May 10, 2026
    1.0
    Drove 20 minutes to the store because online it said they were open for another 1.5 hours but they said they were closed.
  • SP
    Shakyra Pettway
    May 3, 2026
    1.0
    This was one of the worst experiences I’ve had at McDonald's. I worked in fast food before and McDonalds was one of them so I know how it is. So during situations like this stay calm and patient at all times but this right here is ridiculous! The drink station had no ice, and multiple drinks (Sprite and fruit punch) were either completely out or had no flavor. Mind you they not even busy! When I brought it up politely, the manager responded with an attitude and raised her voice instead of handling it professionally. At one point, she even snatched the drink out of my hand and told me to “just get Coke,” which was completely unprofessional and rude because at the end of the day I am spending MY money I’m not just going to get “JUST COKE” My order was also incomplete (missing my frappe), and I had to go back and ask for it. No apology, no acknowledgment—just poor customer service. After leaving, I realized my food was made wrong even though I clearly asked for no sauce. When I returned, the manager was again rude, dismissive, and acting like I was the problem for wanting my order corrected. I spent over 20 minutes dealing with mistakes, I would’ve been in the wrong if I was to completely snap and y’all make anybody a manager she don’t even have basic customer service. I didn’t get no Hey I’m sorry about that have a nice day or nothing ghetto and messy. Management seriously needs to address the attitude and lack of customer service at this location.
  • MT
    My Cards harmonize Tarot
    Apr 27, 2026
    1.0
    Service horrible✅ Passing food through the window and it not being in a bag ✅ Works being on the phone while taking orders ✅ Manager care about workers behavior ❌ Night shift great service ❌
  • TG
    Tina G
    Apr 17, 2026
    1.0
    I’m sitting here now and they won’t serve me. They close in 10 minutes. Lol

Frequently Asked Questions About McDonald's

What are the regular hours of operation at McDonald's on Cottage Hill Rd?

McDonald's on Cottage Hill Rd is open from 5:00 AM to midnight Monday through Thursday and Sunday, and extended hours until 1:00 AM on Friday and Saturday.

Does McDonald's on Cottage Hill Rd have drive-thru service, and what are the drive-thru hours?

Yes, this McDonald's location has a drive-thru open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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