Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Sat in the drive thru for 20 minutes after placing my order for 1 egg McMuffin. What happened to making people with big orders pull around? Ridiculous.
BD
Ben Dover
May 10, 2026
1.0
Drove 20 minutes to the store because online it said they were open for another 1.5 hours but they said they were closed.
SP
Shakyra Pettway
May 3, 2026
1.0
This was one of the worst experiences I’ve had at McDonald's. I worked in fast food before and McDonalds was one of them so I know how it is. So during situations like this stay calm and patient at all times but this right here is ridiculous! The drink station had no ice, and multiple drinks (Sprite and fruit punch) were either completely out or had no flavor. Mind you they not even busy! When I brought it up politely, the manager responded with an attitude and raised her voice instead of handling it professionally. At one point, she even snatched the drink out of my hand and told me to “just get Coke,” which was completely unprofessional and rude because at the end of the day I am spending MY money I’m not just going to get “JUST COKE” My order was also incomplete (missing my frappe), and I had to go back and ask for it. No apology, no acknowledgment—just poor customer service. After leaving, I realized my food was made wrong even though I clearly asked for no sauce. When I returned, the manager was again rude, dismissive, and acting like I was the problem for wanting my order corrected. I spent over 20 minutes dealing with mistakes, I would’ve been in the wrong if I was to completely snap and y’all make anybody a manager she don’t even have basic customer service. I didn’t get no Hey I’m sorry about that have a nice day or nothing ghetto and messy.
Management seriously needs to address the attitude and lack of customer service at this location.
MT
My Cards harmonize Tarot
Apr 27, 2026
1.0
Service horrible✅
Passing food through the window and it not being in a bag ✅
Works being on the phone while taking orders ✅
Manager care about workers behavior ❌
Night shift great service ❌
TG
Tina G
Apr 17, 2026
1.0
I’m sitting here now and they won’t serve me. They close in 10 minutes. Lol
What are the regular hours of operation at McDonald's on Cottage Hill Rd?
McDonald's on Cottage Hill Rd is open from 5:00 AM to midnight Monday through Thursday and Sunday, and extended hours until 1:00 AM on Friday and Saturday.
Does McDonald's on Cottage Hill Rd have drive-thru service, and what are the drive-thru hours?
Yes, this McDonald's location has a drive-thru open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Can I order McDonald's for delivery or curbside pickup at this location?
Yes, McDonald's on Cottage Hill Rd offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.
How can I place an order online for McDonald's on Cottage Hill Rd?
You can order online via McDonald's delivery website or use the McDonald's App available on Apple App Store and Google Play Store.
What payment options are accepted at McDonald's on Cottage Hill Rd?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is WiFi available at McDonald's on Cottage Hill Rd?
Yes, WiFi is available at this McDonald's location.
What kind of menu options are available at McDonald's on Cottage Hill Rd?
McDonald's serves a variety of menu options made with quality ingredients including breakfast items, burgers, coffee, ice cream, and sandwiches.
What nearby places can I visit before or after dining at McDonald's on Cottage Hill Rd?
Nearby places include Mars Hill Cafe for coffee, Marco's Pizza for additional dining options, and Cottage Hill Cleaners for laundry services, providing convenient errands alongside your meal.
Are there any nearby fitness or wellness centers close to McDonald's on Cottage Hill Rd?
Yes, Heisler Hitting gym and Master Yoon's World Tae Kwon DO Academy are nearby fitness options, and YuYing Massage & Foot Care offers massage therapy services close to McDonald's.
What nearby shopping and beauty services are available near McDonald's on Cottage Hill Rd?
Nearby retail and beauty services include Gulf Coast Beads for arts and crafts, American Nails salon, Z Image Boutique for women's clothing, and Kingdom Kutz Barber Shop.
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