Grimaldi’s Pizzeria serves traditional coal-fired brick oven pizza using pizza-making traditions originating in Brooklyn over 100 years ago. Using only the freshest ingredients, and our ‘secret recipe’ dough that’s hand-tossed and made in house daily, our pizzas are prepared in our signature Coal-Fired Brick Ovens, which helps us deliver an authentic taste that’s not found in conventional oven pizza. We are a family-friendly, casual yet upscale, New York-themed restaurant. It is our passion for pizza that has made us a “must eat” for pizza lovers everywhere!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.