JK
Justin Kuntzelman
4 days ago
Maybe if they spent less time giggling, chit-chatting, playing on their phones, and goofing off they might be able to do a good job. Instead, they string you along, stand behind the counter giggling back and forth about it, stare at you while you're waiting for your food but they're too busy playing in their phones, and all around just don't seem to give a crap. Maybe other shifts are different. This one seems to be run by teenagers. If the woman in the blue shirt is the "boss," they should probably find a different one. She stands around more than anyone, and couldn't understand a basic request for tomato. I guess this is customer service in 2026. If you're in any kind of a hurry, don't bother, they don't care.
CW
Clayton Wilson
Aug 4, 2026
Definitely the worst McDonald's to order from, had a doordash order with them for a quarter pounder meal with a shake and after 2 hours of it not being ready they canceled it without warning, this place needs a whole new staff from the GM to the crew absolutely horrible place.
JW
Julie Wilson
Aug 3, 2026
I asked for fresh fries and one of the team members brought me a order of fries for me to see if they were fresh enough. I was so impressed, no they were not so he said not a problem and dropped more. I have NEVER in my life have that and VERY much appreciated it. That boy should be rewarded. Working with the public is not easy.
DS
Dusty Summerford
Jul 29, 2026
Wow, I have no words just wow I was at this location three days ago before work and ordered the Big Mac Combo with a Caramel Frappuccino. When I got to work, I did not have the Big Mac, I had two cheeseburgers, two plain cheeseburgers. I called the store and told them that they got my order wrong. They Proceeded to tell me that they would write it down and that I could come by at my convenience and get what I had ordered so tonight I went by on my off day, figured I would get me some supper. Boy was I wrong! I was called a liar that I was not there three days ago nothing was wrote down just treated me like complete trash and I will never step foot in that McDonald’s again. I have no reason to lie about my food. I go into that McDonald’s at least twice a week and I never have any issues. Even the manager said that she recognized me yet she had no issue calling me a liar in front of her cashier and other customers. I have never been so embarrassed in my entire life. I don’t know how McDonald’s does it but anytime I have worked with fast food, I was always taught to take care of the customer. Well, they failed the customer tonight and they actually lost a really loyal customer because that was uncalled for and disgusting. She needs to go back to school to learn how to talk to people and how to take care of her customers, especially the ones that she recognizes that actually spend their money at her store because she is causing y’all to lose valuable customers like myself that actually spend their hard earned money a your location. Well, I used to anyway but never again.
Service is absolutely terrible the manager should be fired. People cussing, carrying on, a door dasher was treated badly for waiting on the customers order in the drive thru because the other McDonalds doesn’t allow dashers inside past 11pm. Manager on duty touching food after picking her nose, I will be reporting this to the health department & HR. I spoke to the dasher inside the lobby and went ahead and reported this “ establishment” to DoorDash. Hopefully they care about customers health enough to tear this store down.