Can I earn rewards on my online orders?

Yes, just make sure that you are signed into the loyalty account when placing an online or mobile order.

Does Jack’s provide catering?

Yes, whether you’re feeding a group, team or family we can deliver! Visit order.eatatjacks.com and look for Catering and Family Meals.

Brand Certified

Jack's Family Restaurant

4.1

(1,012 reviews)

Get Directions Order Menu Website

Business Details

602 Pelham Rd S, Jacksonville, AL

36265, United States

(256) 782-3500

https://locations.eatatjacks.com/al/jacksonville/602-pelham-rd-s

About

Fast Food RestaurantRestaurantBreakfast RestaurantBurger JointSouthern Restaurant

Since 1960, Jacks has been serving Southern favorites like scratch-made biscuits, hand-breaded chicken fingers and hand-dipped milkshakes in their dining rooms and drive-thrus. Order Online, on the app, or drop by and visit us at our Jacksonville, Alabama store located at 602 Pelham Road South . Get your southern cravings satisfied at breakfast, lunch and dinner time.

Details

Dine-inAvailable
DeliveryAvailable
TakeoutAvailable
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
Accepts checksNot available
Curbside pickupNot available
Drive-throughAvailable
BreakfastAvailable
LunchAvailable
DinnerAvailable
VegetarianAvailable
VeganNot available
RestroomAvailable
Valet parkingNot available
Welcomes familiesAvailable
Kid friendlyAvailable
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable

Location

Jack's Family Restaurant

602 Pelham Rd S, Jacksonville, AL

36265, United States

Get Directions

Hours

Monday4:30 AM - 11:00 PM

Tuesday4:30 AM - 11:00 PM

Wednesday4:30 AM - 11:00 PM

Thursday4:30 AM - 11:00 PM

Friday4:30 AM - 11:00 PM

Saturday5:00 AM - 11:00 PM

Sunday5:00 AM - 11:00 PM

Monday4:30 AM - 11:00 PM

Tuesday4:30 AM - 11:00 PM

Wednesday4:30 AM - 11:00 PM

Thursday4:30 AM - 11:00 PM

Friday4:30 AM - 11:00 PM

Saturday5:00 AM - 11:00 PM

Sunday5:00 AM - 11:00 PM

Reviews

4.1

1,012 reviews

5 stars

569

4 stars

218

3 stars

2 stars

1 star

CC
Cordaryl
Sep 29, 2026
5.0
It was good
JW
Joey Walker
Sep 28, 2026
1.0
Not even the size of a piece of bacon it’s supposed to be a Ham biscuit
MH
Misty Harris
Sep 2, 2026
5.0
I LOVE Jacksonville Jacks!! The food is always fresh, my order is always correct, and customer service is spot on! The ladies are always nice and welcoming!!
JC
Jason Childs
Sep 1, 2026
4.0
Brooklyn was pleasant and very helpful. She brought comeback sauce to our table when asked. Sandwiches were hot and seasoned well
CB
Connie Barnard
Aug 25, 2026
4.0
The pickles were as big as a dime only got two.

Frequently Asked Questions About Jack's Family Restaurant

What is All About Rewards® App?

All About Rewards® is a points-based loyalty program designed to reward you. The more points you earn, the more rewards you get!

How do I order Online?

Why wait in line when you can order online? Visit order.eatatjacks.com or order from your app. Both ways will get you delicious Jack’s.

Brand Certified Facts from Jack's Family Restaurant

This information is certified by Jack's Family Restaurant and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources

Certified October 04, 2026Yext Knowledge Graph

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