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Chick-fil-A

4.3
(2,454 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Irondale Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
1648 Montclair Rd, Irondale, AL
35210, United States

Hours

Monday6:30 AM - 10:00 PM
Tuesday6:30 AM - 10:00 PM
Wednesday6:30 AM - 10:00 PM
Thursday6:30 AM - 10:00 PM
Friday6:30 AM - 10:00 PM
Saturday6:30 AM - 10:00 PM
SundayClosed
11/26/20266:30 AM - 10:00 PM
11/27/20266:30 AM - 10:00 PM
12/24/20266:30 AM - 10:00 PM
12/25/20266:30 AM - 10:00 PM
12/31/20266:30 AM - 10:00 PM
1/1/20276:30 AM - 10:00 PM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 1648 Montclair Rd in Irondale, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

4.3
2,454 reviews
5 stars
1,712
4 stars
335
3 stars
125
2 stars
99
1 star
183
  • MM
    Mia M
    Oct 6, 2026
    1.0
    This company continues to go downhill— Altering ingredients, a lack of quality, a lack of value. I am disappointed each visit, and today was the last time that I will spend money at any Chick-fil-A. The word displeased does me no justice. I ordered a market salad with an extra side of blue cheese (28 extra cents), simply because as of recent they skimp on this included salad topping. For 28 cents you can purchase a quarter sized scoop of blue cheese crumbles. Pathetic, I know. This company no longer holds the standards and value that it once did! Money is better spent elsewhere!
  • BS
    Beth Smith
    Oct 3, 2026
    2.0
    Always missing items. The customer service was shockingly bad. I had to repeat myself multiple times in drive thru and gave up and ordered something simple just to move forward. When I asked a question I was answered with “mhmm” and they walked away. I worked Chick-fil-A for years. This is bad.
  • RN
    Randall Niblett
    Sep 30, 2026
    2.0
    This is the slowest chic fil a. I have ever been to most are like a oil machine they are lacking production of getting people out in a timely fashion
  • AP
    Ashlee P
    Sep 10, 2026
    1.0
    This is consistently the worst Chick-fil-A I have visited in the Birmingham area, and after yesterday’s experience, I will not be returning to this location. It genuinely does not seem to matter whether there are 100 cars in line or almost none—you can expect to spend 20–30+ minutes here. Orders are frequently incorrect or missing items, requested condiments and salad toppings are routinely left out, and the food quality is inconsistent. I have learned that you absolutely have to check your bag before leaving because something is almost always missing. Yesterday was the final straw. I placed a mobile drive-thru order while taking my toddler to dance and had my baby in the car as well. The line was unusually short, so I thought surely this visit would be quicker. Unfortunately, it wasn’t. After sitting in the drive-thru for approximately 15 minutes despite very little traffic, I reached the window and was told my nuggets were not ready and that I needed to pull around and park. I did as instructed and waited another 15+ minutes. Eventually, I received a notification on my phone saying my order was ready for pickup at the counter. However, the employee at the drive-thru had specifically told me she would bring it to my car—which mattered because I had two small children with me and had intentionally chosen drive-thru pickup for that reason. After another six minutes with no food, I finally had to get both children situated and go inside to find out what was happening. My order was sitting at the drive-thru window. The employee who had told me she would bring it out saw me, but my food was never brought to my car. By the time I received it, everything was cold. I explained the situation, and they did remake the food, which I appreciated. But after waiting all over again, the replacement order was still missing the condiments I had requested. What should have been a simple mobile order turned into approximately 45 minutes at a fast-food restaurant. The larger problem is that this wasn’t an isolated incident. Service at this location is consistently painfully slow, employees often seem completely disengaged, orders are routinely incomplete, and the food is frequently cold or poor quality. There seems to be a serious lack of organization and urgency. As I was finally leaving, I also saw several employees in uniform gathered across the way in the Walmart parking lot smoking cigarettes under a tree. After spending 45 minutes waiting on an order while the restaurant seemed completely disorganized, that was an especially frustrating final impression. This location is closer to my home, but I will gladly drive farther to the Cahaba Heights Chick-fil-A from now on. The difference in speed, efficiency, order accuracy, and overall experience is night and day. I have given the Montclair location more than enough chances. Yesterday was my last. I did call and report this situation to the manager, but this has consistently been my experience over a 10 year span. I will not be back.
  • NW
    No Way
    Sep 8, 2026
    2.0
    I ordered a large waffle fry and ate a few on the road. They were hot but not fresh - some were chewy. There were too many fragments of waffle fries. Too many to call them "waffle." The young lady kept asking me were they ok before I pulled off and I said "Yes" because what was sitting on top looked fine. It was 7 pm when I ordered. There were several cars ahead of me that held up the drive-thru for a while so I don't know why the cooks weren't constantly replenishing the fries.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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