Whataburger

Reviews

• BM

  Brien Metzger

  Aug 26, 2026
  5.0
  To rave for amazing over the top excellence
• EE

  Elizabeth

  Aug 26, 2026
  5.0
  I came in last week ans had a jolly old time. The service was fantastic, the food was delicious, the young girl named josephine was so sweet I wish she took my order every night. Whataburger is my favorite place i wish I could afford to eat there daily.
• JM

  Joe Meyers

  Aug 23, 2026
  3.0
  The burger for the cost was okay. We enjoy other burget spots 100% better. You order with a screen which was okay. We will skip next time.
• MH

  MSSH Hobbyist

  Aug 21, 2026
  1.0
  Constantly messes up order or just forgot whole items if you go there at night. When you call, a guy named Spencer just tells you write his name on your receipt and come back another day instead of just giving you a refund. This has happen to us a month ago and then again to our friends who was visiting from out of town. How about you just simply inspect the bag before sending it out. Once was a mistake twice just show they really don’t care.
• KN

  Kaitlyn Nicole

  Jul 20, 2026
  1.0
  I stopped at this location a little after 9:00 p.m. and politely waited at the front counter for someone to take my order. After several minutes, one of the cooks told the employee working the drive-thru (Abby) to assist me, as she had been focused solely on the drive-thru. I paid in cash but realized I was 39 cents short. I told Abby that I was going to my car to get the remaining change and would be right back. When I returned with the 39 cents, she was back at the drive-thru window. I placed the 39 cents on the counter beside the register, where Abby placed the previous amount and walked back outside. I honesty, was under the impression Abby saw me, place the 39 cents on the counter. Almost 30 minutes later, I went back inside to pick up my food. I noticed that the money was still sitting beside the cash register exactly where she left it, including the 39 cents. When Abby walked over to the register, we looked at each other, and I asked, "Is my food ready?" She replied, "I'm pretty sure you didn't pay for it." I responded, "I paid for my food almost 30 minutes ago." She repeated, "I'm pretty sure you didn't pay for it. The food is ready, though." She then asked, "Do you want your money back?" I replied, "I came back to get the food that I paid for." I also asked why the money had been left sitting outside the register for nearly 30 minutes instead of being placed in the drawer. I did not receive a response. About 10 minutes later, I called the restaurant and asked to speak with a manager. The woman I spoke with (Jessica) said she was the manager. When I began explaining my concern, she responded rudely with a "What?" and then handed the phone to the male manager As I explained the situation to him, he interrupted me before I could finish and immediately became defensive. He said he didn't believe his employee, Abby, was trying to accuse me of not paying for my food. However, Abby had stated multiple times that she was "pretty sure" I hadn't paid. Thankfully, no one entered the lobby and took the money that had been left sitting beside the register for nearly 30 minutes. Had someone done so, I have no doubt I would have been told that I never paid. Based on how the situation was handled, I was left with little confidence that my payment would have been properly accounted for. Overall, I found the customer service to be unprofessional, and I was disappointed by the way my concerns were handled by both the employee and the management team. The staff is also usually slow at this restaurant, hence why I went back inside almost 30 minutes later. Cashiers, should never be so CARELESS. 07/19/2026

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