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McDonald's

3.3
(1,403 reviews)

Business Details

5170 Medford Drive, Hoover, AL
35226, United States
(205) 982-6741
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5170 Medford Drive, Hoover, AL
35226, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 5170 Medford Drive in Hoover, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
1,403 reviews
5 stars
449
4 stars
280
3 stars
251
2 stars
133
1 star
290
  • DH
    Dan Hall
    1 day ago
    1.0
    Burger and fries were both lukewarm. No staff at the counter. I never saw a single staff member greet anyone. One kiosk not working, another kiosk failed to issue a receipt. I had no idea what number my order was. Staff member called out an order that nobody picked up so I checked to see if it was mine. It was. He had misspoken when announcing the contents of the order. Very poorly managed McDonald's. I will not be back.
  • RW
    Ray Winkler
    1 day ago
    1.0
    Extremely disappointing experience with mobile orders at this location. They routinely omit items, forcing you to park, walk inside, and wait while the rest of your family’s $40–$50 order gets cold. When they left an item off my order, corporate support emailed instructing the store to issue a replacement. When I brought in the digital receipt and corporate email, the shift manager called the store manager, who flatly refused to honor corporate's directive, claiming "it had been too long" (one week). Expecting customers to drop everything and immediately drive back for a store mistake is ridiculous, but refusing to honor corporate's own resolution and treating customers like scammers over a mistake they made is unacceptable. Save yourself the headache and go elsewhere.
  • NM
    nick m
    Sep 19, 2026
    1.0
    Who orders a big Mac with no patties? Not me. I asked for no cheese and got no beef. I thought fast food was a good fit for sub 85 . Y'all continue to surprise me.
  • AB
    Angla Battles
    Sep 14, 2026
    3.0
    Been here twice and both times were horrible. First time I ordered on app and waited a long time. I asked about order and they were out of an item so they just didn't complete it and didn't let us know even though we were standing there. Second time pancakes were crunchy and hard. Not a fan of this location.
  • MS
    Matthew Smith
    Sep 13, 2026
    1.0
    Terrible. Took 30 minutes for a standard order. Chaos in the kitchen. Order was wrong when finally received but we had waited so long it wasn’t worth trying to correct. Store was completely out of condiments. No receipt provided at kiosk. Everyone seemed confused. If you’re in the area, the McDonald’s by the Galleria is 1000% better.

Frequently Asked Questions About McDonald's

What are the daily operating hours of McDonald's at 5170 Medford Drive, Hoover, AL?

McDonald's at 5170 Medford Drive, Hoover, AL is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery service is available daily from 5:00 AM to 10:30 PM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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