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McDonald's

3.4
(1,841 reviews)

Business Details

1731 Montgomery Hwy, Hoover, AL
35244, United States
(205) 987-8263
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1731 Montgomery Hwy, Hoover, AL
35244, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1731 Montgomery Hwy in Hoover, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
1,841 reviews
5 stars
636
4 stars
402
3 stars
266
2 stars
144
1 star
393
  • NO
    NaNette “Zhraa'” Wallace Ogunmasa
    Jun 29, 2026
    1.0
    I visited your drive-thru on Saturday night around 8:45–8:50 p.m. I specifically asked for my sandwich to be made to order, but unfortunately it did not appear to be. The young lady who took my order was very polite and courteous. However, the employee who handed me my food left me with a very negative impression. I can only assume she was having a difficult day. When I received my sweet tea, it had very little ice, which made me think either the tea had been sitting for a while or it was served warm. I politely asked for more ice because I wanted my tea to actually be iced. Her response was, "More ice? What do you want me to do, pour out the tea and add ice?" I wasn't concerned with how she accomplished it—I simply wanted more ice in my drink. She also made a comment about not being able to wait to get out of there, which came across as unprofessional. I understand everyone can have a bad day, but customers should still be treated with courtesy and respect. I'm disappointed because I expect better customer service, and I hope this feedback helps improve the experience for future customers.
  • BM
    Blake McCranie
    Jun 16, 2026
    5.0
    This is the BEST McDonalds I’ve ever been to! Everyone is always pleasant, the store is clean, and the food is always hot. You can tell the owner takes pride in running this location.
  • KP
    Katelyn Peterson
    Jun 7, 2026
    1.0
    My order is always wrong here. I got onions on my bacon quarter pounder that was ordered no onion, and the paper ON THE BOX said no onion. Also got regular coke instead of diet. It’s really not that complicated to serve people the correct items they PAY FOR. The workers didn’t even speak to us at the window. 6/7/2026 at 9:55 PM. Only one lane open. Unacceptable service.
  • TR
    T Rock
    May 29, 2026
    5.0
    UPDATE: I have since been here well over a dozen times because the food has literally came out fresh EVERY SINGLE TIME! Outstanding job by the staff and management. Best fast food location I have ever been to. I have been here 2 times both during hours late in the afternoon. Food has always been fresh and high quality. I feel like I am eating at a luxury restaurant with the fresh food combined with mood lighting and seamless ordering through the tablets or apps. A very impressive Mcdonald's!
  • BN
    Brandi Nicole
    May 26, 2026
    1.0
    Very unprofessional staff. I ordered my daughter a kids meal & ordered an additional small & medium free & they put 2 baby fries in her kids meal & said that was the small fry I ordered. Then when I corrected them some lady was very rude & told me to drive around or come inside & order another fry but the line had gotten extremely long & THEY were the ones who got my order wrong!!! Definitely won’t be back here. I will also be contacting Valuzzo which is the company that owns this McDonald’s to let them know how rude their staff is.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1731 Montgomery Hwy, Hoover, AL?

McDonald's at 1731 Montgomery Hwy in Hoover, AL is open 24 hours a day, seven days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's has a drive-thru that operates 24/7.

Brand Certified Facts from McDonald's

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Certified July 05, 2026Yext Knowledge Graph
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