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McDonald's

3.2
(1,746 reviews)

Business Details

5904 Highway 53, Harvest, AL
35749, United States
(256) 851-5671
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5904 Highway 53, Harvest, AL
35749, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 5904 Highway 53 in Harvest, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
1,746 reviews
5 stars
503
4 stars
330
3 stars
320
2 stars
142
1 star
451
  • DR
    D R
    3 days ago
    1.0
    Very Disappointing Customer Service Experience I was at McDonald’s on Friday night, 8/28, and the restaurant was extremely busy. I had placed a curbside pickup order, but for some reason the app would not allow me to check in, and the order was not showing up on the restaurant’s screen. I approached the manager (I believe she was the manager) and explained the situation. She told me she couldn’t help me and said I would need to cancel the order. She went to the back to see if someone could help with the cancellation. While I was trying to figure everything out, the young lady working the drive-thru window, who wears glasses, felt the need to speak to me in a very disrespectful and nasty tone, saying, “Mrs. Anna, you need to tell them we have nothing to do with the app. We can’t do anything about it.” She said this loudly enough for other customers to hear. I completely understand that employees may not have control over the app, but there was absolutely no reason to speak to a customer that way. Respect and professionalism should always be shown, especially when someone is already frustrated and has been waiting for help. I spent an entire hour in that restaurant trying to get this situation resolved. Thankfully, there was ONE employee who made a huge difference. The young man with the blonde locs came from the back, approached the situation calmly, was incredibly polite, and actually tried to find a solution. He ultimately helped make things right. That young man deserves recognition—and honestly, a raise! We never know what someone may already be dealing with when they walk through the door. I was simply there trying to get food for my child, and being treated disrespectfully was completely unnecessary. I can understand why this location currently has a 3.9 rating. Management may want to consider coaching employees on how to communicate with customers and address the ones who consistently provide poor customer service. Thank you to the young man with the blonde locs for being the ONLY person who truly tried to help me. Your kindness and professionalism did not go unnoticed. 🙏🏽
  • SS
    Sydnee Smith
    Aug 25, 2026
    3.0
    I like to stop at the location because it’s on my way home and typically pretty wick. I have an hour drive so I like to get a drink sometimes that is all. This location also seems to have a really crisp Dr Pepper if they get it right. Multiple times I have gotten the wrong drink now. I recommended always checking your order before leaving.
  • HC
    Hope Coleman
    Aug 7, 2026
    1.0
    Placed an order for a large and medium fry, 4 piece nugget, and cheeseburger at 6:26pm, got the receipt at 6:42pm. Its now 7:12pm and still haven’t gotten food after being asked to pull over to a drive through spot. We reported it on the app but if you go here just be wary of the times. Typically they aren’t too bad, I don’t know what is going on tonight.
  • NN
    Nicholas
    Aug 3, 2026
    1.0
    I accidently ordered from this mcdonalds I have called 6 times to tell them since its further away I wanted it cooked fresh!! The fact I've called that any times and they won't answer their phone is not good customer service at all ! I called the one on main street where I was supposed to be ordering from they answered no problem !!!! That's bad management!!!!
  • CM
    Christian McBride
    Aug 1, 2026
    1.0
    I don't know what young girl was on drive when i can though at 4:50PM Saturday but she was super rude.. She asked for my McDonald's code and i gave it to her then she replied with "What u want".. When i ordered not even fast she goes. "Hold up you ordering to fast slow down " She had a rude tone the whole time. When i got to the window she was on her phone. No wonder she couldn't get my basic order the first time...

Frequently Asked Questions About McDonald's

What are the regular hours of operation for this McDonald's location?

This McDonald's in Harvest, AL is open daily from 5:00 AM to 11:00 PM.

What time does the drive-thru open and close?

The drive-thru is open every day from 4:30 AM to 1:00 AM, providing extended service.

Brand Certified Facts from McDonald's

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Certified August 30, 2026Yext Knowledge Graph
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