Jack's Family Restaurant

Reviews

• KJ

  Keith Jones

  Sep 14, 2026
  5.0
  . Staff was very nice .
• AD

  Alea Doty

  Sep 9, 2026
  5.0
  Great experience!
• CM

  Cindy Martin

  Sep 5, 2026
  1.0
  I wouldn't even give a star if I didn't have to. I sat and waited with a 2-year-old for 30 minutes. On this it's not even what I ordered. No grits the eggs are threw in the gravy the biscuits as hard as a rock I ordered a bacon biscuit I got two pieces of bacon and I ordered a breakfast special with bacon and a bacon biscuit call the manager to tell her and she hung up on me so she ain't no damn good manager that's for sure damn sure can't run jacks I don't think anyone can except the little Jessica girl that worked there during the covid. The owners all they want to do is want me to tell him more to help him improve. And prove it by getting a different manager they don't hang up the phone on the customers when they missed the customers orders up. I would like my order fixed and done right not scooped up mess like I'm going to a pigsty to eat. The link the owner gave me I can't even get it to open. The food is getting worser and worser made sloppy throw together meat hanging off the bread disgusting and your manager that was there that day if she don't want to take the heat of the problems that happened there then she don't need to be a manager. Hanging up on customers why she might like slop. I don't and neither does my grandson do better owner. I want what I paid for and I want it done right you're the owner call and tell them thank you. I spend or did alot of money here. Im going back one more time to get what I paid for not slop then I want be back.. Facts
• ZH

  Zach Higgins

  Sep 1, 2026
  1.0
  Everything is nasty, doesn't look like they clean anything. Never seen a nastier restaurant. There was mold from something spilled behind my wife's seat that had been there a while. I wished I got more pictures the drink machine looked like it hadn't been cleaned in months.
• SG

  Shawnee Gamez

  Aug 25, 2026
  5.0
  Jackson hanceville's got good biscuits. Good and fresh. The service is good. Very nice and respectful people in our door. Greeter Jack

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