AS SEEN ON SHARK TANK! Topsail Steamer Gulf Shores is a take-home seafood steam pot shop serving Gulf Shores, Orange Beach, and the Alabama Gulf Coast. We hand-pack fresh local shrimp, crab, clams, sausage, corn, potatoes, and our homemade seasoning into a one-time-use Bay Bucket you steam on your own stovetop in 30–40 minutes. Choose a signature pot or build your own — sized to feed 2 to 25 people. Every pot comes with cocktail sauce, butter, and paper for the table. We don't cook the pots — each one is freshly packed and ready
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.