It all began in 1993, when two local boys in Gulf Shores, Alabama decided to open up a casual family-focused seafood restaurant on the Gulf Coast. The idea was to create a restaurant where people would feel welcome to be themselves, families could afford to dine out together and strangers would leave as friends.
Coastal vacationers demanded that Shrimp Basket expand to provide this incredible seafood value to those unable to be at the beach year round.
Today, we’re happy to offer locations across the Southeast for family and friends to feel a part of the beach, dine and enjoy delicious seafood!
At the Shrimp Basket, our goal is to make sure that you - our friends - leave happy and satisfied after every visit.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.