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Dairy Queen Grill & Chill

3.8
(689 reviews)

Business Details

391 Fieldstown Rd, Gardendale, AL
35071-2490, United States
(205) 631-6001
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
391 Fieldstown Rd, Gardendale, AL
35071-2490, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:30 PM
Saturday10:00 AM - 9:30 PM
Sunday10:00 AM - 9:00 PM

Menu

2 menus · 171 items

Explore offerings from Dairy Queen Grill & Chill on 391 Fieldstown Rd in Gardendale, with popular meal deals, blizzard® treats, burgers & sandwiches, and cakes available at this location.

Dairy Queen (Food/Treat/Cake) - US

51 items

Menu

120 items

Reviews

3.8
689 reviews
5 stars
308
4 stars
152
3 stars
88
2 stars
44
1 star
97
  • BG
    B G
    Aug 23, 2026
    5.0
    I deleted my last review, (totally opposite from today’s experience ). They have STEPPED IT UP A NOTCH!!! the manager—didn’t get her name, long hair in braids, African American—was SO SWEET. Genuine. Was greeting everyone. I told her I wanted a blizzard but for her to surprise me. She did with a Pecan Caramel blizzard, and even came back around to make sure I liked it. Kitchen banter was professional and in control, everyone working in harmony like a well oiled machine. Now THIS is how you run a restaurant!!! Impressive!!
  • HP
    Hannah Phillips
    Aug 21, 2026
    1.0
    Very disappointed with my experience at this location. I placed a mobile order right when the restaurant opened at 10:00 AM, and the DQ app gave me an estimated ready time of 10:13 AM. When I arrived at 10:02 AM and told the employee working that I had a mobile order, I was told in a very rude and dismissive manner that she didn’t have my order yet AND that they wouldn’t receive it for 10 minutes. The makes absolutely no sense from a customer’s perspective. If the app accepts my order at 10:00 AM and tells me it will be ready at 10:13 AM, I reasonably expect the restaurant to receive the order promptly and begin preparing it—not receive it 10 minutes later and then have only three minutes to prepare it by the estimated pick-up time. Mind you, there were no other customers there—I was the only one—and my entire order consisted of two milkshakes. This wasn’t a large, complicated, or difficult order that would reasonably require an extended amount of time to prepare. I understand that technology can have delays, especially right at opening, but the employee’s attitude and the way the situation was handled were completely unnecessary. A simple, polite explanation would have made a huge difference. Between the mobile-order experience and the terrible customer service I received from the female employee working the morning shift on Friday, August 21, I will not be returning to this location.
  • DW
    Danielle Waller
    Aug 5, 2026
    5.0
    Most friendly service !!! Much nicer than sonic
  • KO
    Kim Odom
    Aug 2, 2026
    5.0
    Bryan was so polite. Great customer service!
  • TL
    Tamika Lewis
    Jun 26, 2026
    5.0
    Drumstick Blizzard is back

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
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