Location.com logo
Brand Certified

Chick-fil-A

4.4
(2,357 reviews)

Business Details

385 Fieldstown Rd, Gardendale, AL
35071, United States
(205) 608-3488

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Gardendale Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
385 Fieldstown Rd, Gardendale, AL
35071, United States

Hours

Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
SundayClosed
11/26/20266:00 AM - 10:00 PM
11/27/20266:00 AM - 10:00 PM
12/24/20266:00 AM - 10:00 PM
12/25/20266:00 AM - 10:00 PM
12/31/20266:00 AM - 10:00 PM
1/1/20276:00 AM - 10:00 PM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 385 Fieldstown Rd in Gardendale, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

4.4
2,357 reviews
5 stars
1,698
4 stars
340
3 stars
111
2 stars
81
1 star
127
  • SS
    Saundra
    1 day ago
    1.0
    This was by far the worst drive-thru experience I have ever had at a Chick-fil-A location. The drive-thru process was extremely disorganized, with no clear communication or direction from employees regarding which vehicle should proceed next or which car customers should follow. As a result of this confusion, another customer became extremely aggressive toward me, attempting to force her way in front of my vehicle and nearly causing a collision. The situation was completely unnecessary and could have been avoided with proper traffic management. I brought the incident to the attention of the employee checking in orders, but he took no action to address the situation. I also expressed my concerns to the manager at the drive-thru window and explained that employees should clearly direct vehicles, as I have consistently experienced at other Chick-fil-A locations. What is even more disappointing is that I have read several previous customer reviews raising this exact same concern, along with responses from the owner acknowledging the complaints. Yet, despite these repeated concerns, the issue clearly has not been adequately addressed. At this point, it raises questions about whether customer feedback is being taken seriously or whether responses are simply being provided without meaningful corrective action. Chick-fil-A is known for its exceptional customer service and organized drive-thru operations, which made this experience particularly disappointing. Management needs to address this issue immediately to ensure a safer, more organized, and more pleasant experience for customers.
  • SB
    S B
    4 days ago
    5.0
    We recently stopped in for dinner on Friday night, October 9th. We had a large group with lots of kids, but all of our orders were correct and fresh. After eating, a sweet team worker came over to ask if the kids needed refills. She went above and beyond fulfilling their requests with kindness! She made a very positive impact on our group. She exemplified customer service and made us feel welcome. One of the best experiences I have ever had at Chickfila!
  • AR
    Angela Reeves
    Sep 29, 2026
    1.0
    I’ve always liked this Chick-fil-A, but hearing about management discriminating against hardworking employees is a dealbreaker. Race, gender, and WHO SOMEONE LOVES have nothing to do with their work ethic. Stop harassing your staff for being who they are. It’s not your job to judge, it’s your job to run a restaurant. Do better!
  • BG
    B G
    Sep 26, 2026
    1.0
    The chicken sandwich tasted like bleach or formaldehyde today. I returned the first one because it was shockingly bad. Thought it may have been old. Fries were cold. Cashier was off his game. Not your usual Chik-fil-a experience. Second sandwich and fries they brought out were hot but the chicken still tasted “weird”. I ate it because another customer was a jerk about me returning it. I hope I don’t die from poisoning. Might give The Chik a break for awhile. Disappointed.
  • MB
    Mrs. B
    Sep 18, 2026
    5.0
    The chick fil a in Gardendale is one of my husband and my favorite locations! The service is always excellent, employees and managers are always extremely friendly and helpful. The food is always hot, and delicious! The restaurant and restrooms have always been neat, clean and tidy. We will definitely be back! I highly recommend this location!

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

This information is certified by Chick-fil-A and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: