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McDonald's

3.6
(1,981 reviews)

Business Details

5001 Montgomery Highway, Dothan, AL
36303, United States
(334) 983-1268
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5001 Montgomery Highway, Dothan, AL
36303, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 5001 Montgomery Highway in Dothan, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
1,981 reviews
5 stars
728
4 stars
429
3 stars
350
2 stars
156
1 star
318
  • SG
    steve gaskey
    2 days ago
    1.0
    Everyone fighting arguing cant get a order right through the drive thru includes manager assistant manager and someone in street cloths all yelling this was on Friday the 2nd of October waited 20 minutes in drive thru then wrong order and waited another 15 minutes to get right order
  • N2
    Nanoir 2688
    Sep 14, 2026
    1.0
    Yea the service sucks
  • KS
    Kevin Seahorn
    Sep 9, 2026
    1.0
    I couldn't tell you about anything other than me walking out. I woke up this morning with an Egg NcMuffin on my mind. I never eat at any of these locations and today proved again why. Pulled in and the drive thru had several cars, so unlike most, I parked and walked in. Stood there 10 mins and nothing. Asked if anyone was working the front and was told I could use the kiosk. I already have, but paying cash. Stood there 3 more mins and nothing. Walked out. I never do reviews and I understand places are short staffed these days, but there is no excuse to not even greet someone. These kiosk are popping up everywhere and the business want you to do everything yourself while the employees don't want to do crap anymore. What happened to serving the patrons inside the restaurant? When did they become obsolete? We use to take care of the people in front of us, but the drive thrus times are so important now. Ruined my whole day when a simple greeting could have changed it all.
  • CH
    Cristian Hernandez
    Aug 28, 2026
    1.0
    This shit is ridiculous. As a family I came to eat we asked for two mchickens, large fries , a happy meal and we got to the register to pay and the First Lady had a horrible attitude , didn’t even look at me or anything. Got to the second window and got handed the food and asked her nicely to give us ketchup and 3 honey mustards because we are three people. The lady had a horrible attitude rolled her eyes when gave us ketchup like for 60 people and gave us one honey mustard . I asked can you please give us two more because we are three people she asked for the manager and the manager told us we had to pay for the other two . We had 3 separate orders and were given one sauce . The manager instead of coming up with a resolution had an even worse attitude and escalated the situation. I drove off because she was trying to argue with me over sauces . It’s crazy how McDonald’s hires people with horrible customer service and crazy how they get pissed for sauces that aren’t even a dollar coming from a million dollar company. Please if you don’t wanna work at restaurants stay home . All restaurants have horrible customer service now and managers validate it . Some even ask for tips when all you do is bring out food and drinks . With this being said I hope that for one dollar y’all don’t go bankrupt .
  • PB
    Pete Back
    Aug 22, 2026
    1.0
    This HAS to be the worst location in dothan! Ive ordered through the app several times at different times of day and yet EVERY time something is missing or just wrong. Today (8/22) there was a bit of a line but to be expected as it was a busy time, the employee at the pay window was openly complaining "the line just isn't getting any shorter", "you all need to leave", "go home and learn how to cook" all while she's running my card to pay. To put it simply, if you want good food and even remotely decent waiters just go somewhere else like I will be doing from now on.

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Certified October 04, 2026Yext Knowledge Graph
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