We were in the drive thru and they were having issues with finding the order. We waited and did not mind and eventually got pulled around to the window. When we got there they canceled our order due to saying they did not have lettuce but our order had no lettuce included. The manager claimed that the system would not allow them to confirm the order since there was lettuce included and that she has already canceled it and we had to renter the whole drive through line and reorder. We tried to tell them the order had no lettuce and from the start she would not listen and argued before looking at the order receipt on our phone to see there was actually no lettuce. While talking to us, they just canceled our order and told us to redo everything, but we did not receive a refund or get the points we used back to then reorder. We said okay and were going to wait but the order never canceled and we honestly believe they never even canceled it. I went and parked my car to not hold up the drive through and came back in to the inside store. I mentioned what had happened and the same manager came up to talk to us. She was extremely rude and would just stand there staring at me like I was crazy. We explained everything and that nothing was refunding on our end and she kept bluntly telling us to go to the app and she wont help us. We understand not having food items or not being able to handle the review process, but this manager was blunt and rude with how she handled it and would respond with only a couple of words and then stare at me aggressively. We just wanted a 1.50 total order.
KH
Kori Harding
Oct 30, 2026
Wth is going on in this McDonalds? My biscuit looks like it was thrown on the floor and stepped on multiple times and my hash brown tastes like plastic. And do you guys even know how to tell the difference in cup sizes? I ordered medium and got a small!!!! I will NOT be ordering from this McDonald's again.
JM
Jas Mulhall
Oct 22, 2026
I’ve been coming here A lot recently. And no matter what time of day it is, there is always something wrong. I put a mobile order in, so it’s not a confusion at the speaker. The manager here constantly has an attitude when she’s in the wrong and takes out her frustration on the customers. This morning, I waited at the speaker in the drive-through for a total of 30 minutes. I ordered one drink and two breakfast sandwiches with a hash brown. When my food finally came out not only were they missing Monopoly pieces, but I had an extra sandwich, because of the long wait I did not go back and say anything and just took the extra sandwich as a replacement. When I got home, I realize that all three sandwiches weren’t a single sandwich that I actually ordered. Somebody needs to fire this manager or she needs To be trained by somebody who actually knows what they’re doing.
AA
Anna Allison
Oct 14, 2026
The lady that helped me was real nice. I was having trouble with my phone and it took me a minute to unlock my bank card so I could pay and she just waited patiently.
D1
Drewzaster 1
Oct 2, 2026
I have been going to this location for a few years and they have been steadily going downhill. They used to be a great location, but within the past two years they have gotten worse and worse.
Whenever I put in a mobile order, they usually get the order wrong. Every time I customize a burger they mess it up somehow by either adding or taking away something that I didn’t originally order, or even ignoring the customization and leaving the burger as is. Also, it doesn’t matter if you order through the drive through or through the app, I will always be waiting 15-20 minutes for my food to be ready, even if I’m one of 3 vehicles in line.
The straw that broke the camels back was that here recently, I ordered a mocha frappe in the drive through. I watched the lady in the window drop my frappe lid, she watched it roll around on the floor, halfheartedly wiped it off with a rag, and continue to put it on my frappe and served it to me, instead of just throwing the dropped lid away and getting a new one.
I’m not one to leave reviews on establishments, but it is very unsanitary to be picking up lids or anything from the FLOOR and continuing to serve it to customers. That is unacceptable and this location needs to do better.