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McDonald's

3.4
(2,312 reviews)

Business Details

3342 Point Mallard Pky, Decatur, AL
35601, United States
(256) 584-6886
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3342 Point Mallard Pky, Decatur, AL
35601, United States

Hours

Monday4:00 AM - 12:00 AM
Tuesday4:00 AM - 12:00 AM
Wednesday4:00 AM - 12:00 AM
Thursday4:00 AM - 12:00 AM
Friday4:00 AM - 1:00 AM
Saturday4:00 AM - 1:00 AM
Sunday4:00 AM - 12:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 3342 Point Mallard Pky in Decatur, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
2,312 reviews
5 stars
768
4 stars
504
3 stars
395
2 stars
203
1 star
442
  • JJ
    Jayne
    1 day ago
    1.0
    If I could give this location zero stars, I would. I regularly go out of my way to visit this McDonald’s and have never had issues until the last few weeks. The other day, we waited 35 minutes for our food that was cold and we just took one for the team and reached out through email, never heard back. Today was somehow worse. I ordered two Happy Meals through the app and a few minutes later. We waited a decent amount of time at the speaker before we had to say hello for anyone acknowledged us. After taking our order code, they told us to pull around. We tried getting a receipt at the first window but were ignored, so we moved to the second as we always tell them to toss it since the app has a copy. We were immediately told to pull forward despite there being NO ONE in front of or behind us. We politely explained that the last time we did that, we waited another 30 minutes. We had two children in the back waiting for their meals and didn’t want a repeat experience. That’s when the “manager” came to the window. Within seconds, she was giving my husband an attitude over needing a paper receipt. We showed her our order on my phone, but my husband was trying to turn the brightness up to make sure she could see it, but she got a smart mouth and refused to give us our food. She issued a cash refund because we didn’t originally pull forward. And by cash, I mean a HANDFUL OF NICKELS. Still no one behind us at this time.. As she closed the window, she also blew us kiss as she closed the window. Absolutely disgusting behavior from someone in management. Two terrible experiences in a matter of days, two children left without their meals, and us explaining to them how adults can be so immature and disrespectful. This location has officially lost a regular customer, the kids are still confused and definitely not happy.
  • BR
    Brooke Rogers
    Oct 25, 2026
    1.0
    We heard employees behind they person taking our money cuss. The window employee apologized. My daughter and I were still offended, but are appreciative of the gesture. Our food was terrible. The 2 burger buns were hard as a rock, the burger patties were cold and our fries were soggy. I wouldn't even feed this to my dog, not that he could have chewed it. Very disappointing considering it was 7:30pm. Very poorly ran restaurant. Only thing eatable was the drinks and ice-cream cones.
  • SS
    Swampdiva1964
    Oct 23, 2026
    5.0
    The lady who waited on us was awesome! We ordered our food, sat down for less than 5 minutes and our food was ready. Everything was fresh and delicious! We will be visiting again soon!
  • EG
    Elvis Gardner
    Oct 22, 2026
    1.0
    This location has gone downhill over the past year I stopped there this morning at 10:24am the breakfast items were still on screen the cashier took my order egg mcmuffin combo and a biscuit and gravy with gravy on the side the cashier cuts me off and says there's no more gravy I told her to just replace it with a butter biscuit I don't think she realized she didn't turn her mic off because she said stupid mfer I don't know if it was directed at me but I pulled around and paid got to the windows where I was supposed to receive my order when they figure out they don't have any breakfast items left does the breakfast magically disappear or could it be that the employees are more focused on transitioning over to lunch that customer service just goes to hell i understand that you have a job to do but you also have an obligation to represent the company you work for in a positive light and this location has a major problem with that from the manager who refunded me with no apology or explanation just 20 minutes of my life wasted to the cashier who should be fired I used to stop here every morning but I will never stop here again
  • MM
    meatplow
    Oct 15, 2026
    1.0
    I had put an online order right after work went down their just to sit in the drive thru and then a lady said she isn’t taking orders cause she’s the only one there and then when I go to drive around the building and look inside I seen 2-3 workers their I have worked fast food before during high school the entire 4 years I understand if she was the only one but being out right lied to is something else

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 3342 Point Mallard Pkwy, Decatur, AL?

McDonald's is open daily from 4:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 5:00 AM to 10:30 PM, except on Fridays and Saturdays when it is available until 11:30 PM.

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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