Can I earn rewards on my online orders?

Yes, just make sure that you are signed into the loyalty account when placing an online or mobile order.

Does Jack’s provide catering?

Yes, whether you’re feeding a group, team or family we can deliver! Visit order.eatatjacks.com and look for Catering and Family Meals.

Brand Certified

Jack's Family Restaurant

3.9

(1,582 reviews)

Get Directions Order Menu Website

Business Details

3041 Alabama 20, Decatur, AL

35601, United States

(256) 351-5002

https://locations.eatatjacks.com/al/decatur/3041-alabama-20

About

Fast Food RestaurantRestaurantBreakfast RestaurantBurger JointSouthern Restaurant

Since 1960, Jacks has been serving Southern favorites like scratch-made biscuits, hand-breaded chicken fingers and hand-dipped milkshakes in their dining rooms and drive-thrus. Order Online, on the app, or drop by and visit us at our Decatur, Alabama store located at 3041 Alabama 20. Get your southern cravings satisfied at breakfast, lunch and dinner time.

Details

Dine-inAvailable
DeliveryAvailable
TakeoutAvailable
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
Accepts checksNot available
Curbside pickupNot available
Drive-throughAvailable
BreakfastAvailable
LunchAvailable
DinnerAvailable
VegetarianAvailable
VeganNot available
RestroomAvailable
Valet parkingNot available
Welcomes familiesAvailable
Kid friendlyAvailable
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable

Location

Jack's Family Restaurant

3041 Alabama 20, Decatur, AL

35601, United States

Get Directions

Hours

Monday4:00 AM - 10:00 PM

Tuesday4:00 AM - 10:00 PM

Wednesday4:00 AM - 10:00 PM

Thursday4:00 AM - 10:00 PM

Friday4:00 AM - 11:00 PM

Saturday4:00 AM - 11:00 PM

Sunday4:00 AM - 10:00 PM

Monday4:00 AM - 10:00 PM

Tuesday4:00 AM - 10:00 PM

Wednesday4:00 AM - 10:00 PM

Thursday4:00 AM - 10:00 PM

Friday4:00 AM - 11:00 PM

Saturday4:00 AM - 11:00 PM

Sunday4:00 AM - 10:00 PM

Reviews

3.9

1,582 reviews

5 stars

724

4 stars

387

3 stars

189

2 stars

1 star

190

BR
Brenda Richmond
4 days ago
5.0
The only problem I have, is using your rewards app. Every timeI try to scan my receipt bar code, it says invalid or unreadable receipt. How is someone supposed to get rewards if your app refuses to take the receipt.
HM
H.D. Matine
6 days ago
4.0
The food is good and the prices are reasonable. And the coffee is excellent!
AM
Andy Mitchell
Sep 5, 2026
1.0
Terrible food. Terrible service. Jacks normally has a pretty low standard but they really are bad. Will never eat there again.
BB
Booker Bynum
Sep 1, 2026
5.0
The atmosphere was so pleasant in the early morning hours when I arrived. Josh gave an awesome talk as he took my order. He made me want to return again soon
BB
Braxton Bomar
Aug 28, 2026
5.0
Found this place on Trucker path. Love that they have truck parking for us and a trucker discount is very thoughtful. Service was fast and restrooms are clean. Food was good got a double cheeseburger fries tenders and a drink for 10$ can't beat that!

Frequently Asked Questions About Jack's Family Restaurant

What is All About Rewards® App?

All About Rewards® is a points-based loyalty program designed to reward you. The more points you earn, the more rewards you get!

How do I order Online?

Why wait in line when you can order online? Visit order.eatatjacks.com or order from your app. Both ways will get you delicious Jack’s.

Brand Certified Facts from Jack's Family Restaurant

This information is certified by Jack's Family Restaurant and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources

Certified September 27, 2026Yext Knowledge Graph

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