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Jack's Family Restaurant

3.4
(420 reviews)

Business Details

19545 N 3rd St, Citronelle, AL
36522, United States
(251) 800-9666
https://locations.eatatjacks.com/al/citronelle/19545-n-3rd-st

About

Fast Food RestaurantRestaurantBreakfast RestaurantBurger JointSouthern Restaurant
Since 1960, Jacks has been serving Southern favorites like scratch-made biscuits, hand-breaded chicken fingers and hand-dipped milkshakes in their dining rooms and drive-thrus. Order Online, on the app, or drop by and visit us at our Citronelle, Alabama store located at 19545 North 3rd Street. Get your southern cravings satisfied at breakfast, lunch and dinner time.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Accepts checksNot available
  • Curbside pickupNot available

Location

Jack's Family Restaurant
19545 N 3rd St, Citronelle, AL
36522, United States

Hours

Monday5:00 AM - 10:00 PM
Tuesday5:00 AM - 10:00 PM
Wednesday5:00 AM - 10:00 PM
Thursday5:00 AM - 10:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 10:00 PM

Reviews

3.4
420 reviews
5 stars
162
4 stars
73
3 stars
47
2 stars
45
1 star
93
  • ST
    Scott Taylor
    Sep 23, 2026
    1.0
    I met two friends there Monday the 21st around 2:00 no one never spoke no one ever asked to take our order and after a while I began to think if they didn't speak or ask to take my order I might not want to eat what they would fix me anyway as I was leaving I noticed no one was in the Drive-Thru and there was only one customer in the restaurant that I saw
  • AH
    Ashlea Hickmon
    Aug 4, 2026
    4.0
    Good service the online order took a while to hit store
  • CN
    C N
    Aug 4, 2026
    4.0
    The chicken and fries were incredible. Don’t expect clean tables, napkins, or good service. This location appears to be missing a Grandma to keep it in order.
  • BF
    Brandon Franklin
    Aug 4, 2026
    5.0
    Good food, clean lobby! The chicken was delicious!
  • ND
    Natalie Carpenter (lucy dawn)
    Jul 30, 2026
    3.0
    Ordered a chocolate milkshake from the drive through around 8 or 9 pm and I was not impressed with having to wait as long as we did for a chocolate milkshake. Like so long that people who ordered after us and ordered food got their food before we got our milkshakes. Waited probably 20+ minutes. The milkshake its self was ok in flavor but it wasn’t completely blended and still had chunks of ice in it and that kind of made it a bit off.

Frequently Asked Questions About Jack's Family Restaurant

What is All About Rewards® App?

All About Rewards® is a points-based loyalty program designed to reward you. The more points you earn, the more rewards you get!

How do I order Online?

Why wait in line when you can order online? Visit order.eatatjacks.com or order from your app. Both ways will get you delicious Jack’s.

Brand Certified Facts from Jack's Family Restaurant

This information is certified by Jack's Family Restaurant and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified September 27, 2026Yext Knowledge Graph
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