Certified by Jack's Family Restaurant • Sep 27, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantBurger JointSouthern Restaurant
Since 1960, Jacks has been serving Southern favorites like scratch-made biscuits, hand-breaded chicken fingers and hand-dipped milkshakes in their dining rooms and drive-thrus. Order Online, on the app, or drop by and visit us at our Citronelle, Alabama store located at 19545 North 3rd Street. Get your southern cravings satisfied at breakfast, lunch and dinner time.
Details
DebitAvailable
Mobile paymentsAvailable
Accepts checksNot available
Curbside pickupNot available
VegetarianAvailable
VeganNot available
Valet parkingNot available
Welcomes familiesAvailable
Wheelchair accessible seatingAvailable
Location
Certified by Jack's Family Restaurant • Sep 27, 2026
Certified by Jack's Family Restaurant • Sep 27, 2026
Monday5:00 AM - 10:00 PM
Tuesday5:00 AM - 10:00 PM
Wednesday5:00 AM - 10:00 PM
Thursday5:00 AM - 10:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 10:00 PM
Reviews
3.4
420 reviews
5 stars
162
4 stars
73
3 stars
47
2 stars
45
1 star
93
ST
Scott Taylor
Sep 23, 2026
1.0
I met two friends there Monday the 21st around 2:00 no one never spoke no one ever asked to take our order and after a while I began to think if they didn't speak or ask to take my order I might not want to eat what they would fix me anyway as I was leaving I noticed no one was in the Drive-Thru and there was only one customer in the restaurant that I saw
AH
Ashlea Hickmon
Aug 4, 2026
4.0
Good service the online order took a while to hit store
CN
C N
Aug 4, 2026
4.0
The chicken and fries were incredible. Don’t expect clean tables, napkins, or good service. This location appears to be missing a Grandma to keep it in order.
BF
Brandon Franklin
Aug 4, 2026
5.0
Good food, clean lobby! The chicken was delicious!
ND
Natalie Carpenter (lucy dawn)
Jul 30, 2026
3.0
Ordered a chocolate milkshake from the drive through around 8 or 9 pm and I was not impressed with having to wait as long as we did for a chocolate milkshake. Like so long that people who ordered after us and ordered food got their food before we got our milkshakes. Waited probably 20+ minutes.
The milkshake its self was ok in flavor but it wasn’t completely blended and still had chunks of ice in it and that kind of made it a bit off.
Frequently Asked Questions About Jack's Family Restaurant
What is All About Rewards® App?
All About Rewards® is a points-based loyalty program designed to reward you. The more points you earn, the more rewards you get!
How do I order Online?
Why wait in line when you can order online? Visit order.eatatjacks.com or order from your app. Both ways will get you delicious Jack’s.
Can I earn rewards on my online orders?
Yes, just make sure that you are signed into the loyalty account when placing an online or mobile order.
Does Jack’s provide catering?
Yes, whether you’re feeding a group, team or family we can deliver! Visit order.eatatjacks.com and look for Catering and Family Meals.
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Certified September 27, 2026Yext Knowledge Graph
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