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Dairy Queen Grill & Chill

3.6
(602 reviews)

Business Details

16857 Hwy 280, Chelsea, AL
35043-8311, United States
(205) 678-3110
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
16857 Hwy 280, Chelsea, AL
35043-8311, United States

Hours

Monday10:30 AM - 10:30 PM
Tuesday10:30 AM - 10:30 PM
Wednesday10:30 AM - 10:30 PM
Thursday10:30 AM - 10:30 PM
Friday10:30 AM - 10:30 PM
Saturday10:30 AM - 10:30 PM
Sunday10:30 AM - 10:30 PM
11/26/202610:30 AM - 10:30 PM
12/25/202610:30 AM - 10:30 PM

Menu

2 menus · 174 items

Explore offerings from Dairy Queen Grill & Chill on 16857 Hwy 280 in Chelsea, with popular meal deals, blizzard® treats, burgers & sandwiches, and cakes available at this location.

Dairy Queen (Food/Treat/Cake) - US

51 items

Menu

123 items

Reviews

3.6
602 reviews
5 stars
250
4 stars
130
3 stars
75
2 stars
39
1 star
108
  • JJ
    JParsons
    Sep 9, 2026
    1.0
    I’ve been to this location many, many times. I’ve always had a great experience! Today, however, I went through the drive through and ordered my usual cheeseburger deluxe with extra pickles and onions. For context I had been working all day and had nothing to eat and I was very hungry. I paid for the burger and they gave me my sandwich and I proceeded to park and tare into that burger! I got about 3 giant bites deep before realizing that I was tasting no pickles or onions. Upon inspection there certainly was none. I went back to the drive through order box and told them about the mistake and they told me to “drive around”. Once at the window they asked what had happened and I repeated myself. They then asked for the burger and I handed them back the burger. The employee then came back to the window and told me her manager “couldn’t do anything about it” because “half the burger was gone”. Keep in mind they took my burger back. And observed 2-3 employees eying and handling the half burger that I had handed back. Then the manager who said her name was “Shawn Brook” then came to the window and said there was nothing she could do. I told her I would like a refund and she sneered at me and said she couldn’t give a refund. I reminded her that they had taken my burger back and then she said she could give me the burger back but that was all she could do. Of course I refused the burger as it had been passed around several employees without gloves on. I then asked for the managers number and “Shawn” gave me a telephone number that was definitely not anyone who is associated with the restaurant whatsoever. At this point I don’t know if this last “Shawn” even gave me her real name. So here I sit without a burger and without my $7.14.
  • LT
    Latosha Taylor
    Sep 7, 2026
    5.0
    What can I say??? I can't get enough of Dairy Queens hot fudge sundae. They are delicious! I wish I had a photo to share. Maybe next time!
  • DS
    Donna Stapleton
    Aug 27, 2026
    1.0
    Sitting at the drive through 10:13 you close at 10:3O will not come to the window
  • SA
    Scot Andrews
    Aug 27, 2026
    1.0
    Closes at 10:30 - sitting at window at 10:10. Terrible service. Fix your google map.
  • JC
    Josh Copeland
    Aug 7, 2026
    5.0
    Props to the fella who greeted me.... took my order.... went and cooked it ....fixed 3 Sundays ....along with 2 more orders while bagging 3 meal deals and a thank you out the door. Thank you was with my mom and that time holds power.. TYJESUSAMEN

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Chelsea, AL?

Dairy Queen Grill & Chill is open Monday through Thursday and Sunday from 10:30 AM to 9:30 PM, and Friday and Saturday from 10:30 AM to 10:00 PM. It is closed on November 27 and December 25, 2025.

Does Dairy Queen Grill & Chill offer drive-thru service?

Yes, Dairy Queen Grill & Chill in Chelsea, AL offers a drive-thru service for your convenience.

Brand Certified Facts from Dairy Queen Grill & Chill

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Certified October 18, 2026Yext Knowledge Graph
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