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Jimmy John's Sandwiches
Brand Certified

Jimmy John's

3.6
(170 reviews)
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Business Details

323 20th St N, Birmingham, AL
35203, United States
(205) 957-6565
https://locations.jimmyjohns.com/al/birmingham/sandwiches-4168.html
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About

Sandwich Restaurant
Sandwiches made with hand-sliced meats, fresh veggies and bread that's never more than 4 hours old. Freaky Fast® makes it Freaky Fresh.® Order online for delivery or pick up.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Jimmy John's
323 20th St N, Birmingham, AL
35203, United States

Hours

Monday10:00 AM - 6:00 PM
Tuesday10:00 AM - 6:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 6:00 PM
Friday10:00 AM - 6:00 PM
SaturdayClosed
SundayClosed

Menu

1 menu · 195 items

Explore offerings from Jimmy John's on 323 20th St N in Birmingham, with popular $5.99 sandwich deal, what’s new, toasted sandwiches, and wraps available at this location.

Menu

195 items

Reviews

3.6
170 reviews
5 stars
77
4 stars
33
3 stars
14
2 stars
11
1 star
35
  • SC
    Shanijah Carter
    Aug 3, 2026
    2.0
    I guess it’s true what they say, people are more likely to leave a bad review than a good one. I’ve been ordering lunch from this JJ for over a year, sometimes multiple times a week, and overall I’ve been a loyal customer (and tipper.) Unfortunately, it’s also been pretty common for something to be forgotten whether it’s napkins, mayo packets, added bacon, or another item. Today right after I placed my order, I texted the delivery driver (who has always been kind, and we’ve built a friendly rapport over time) and politely asked if he could make sure the mayo and mustard packets were included since they’ve been forgotten so many times before. When my sandwich arrived, it looked like the opposite had happened. It was missing the onions, mayo, and the added bacon, and it had only a couple of slices of meat. It honestly felt intentional, as if my polite reminder offended someone at the store. I hope that wasn’t the case, because I’d rather believe it was a mistake than retaliation. But after being a frequent customer for over a year, this was by far the most disappointing order I’ve received. I simply wanted the sandwich I paid for and a couple of condiment packets. In the store’s defense, they offered to send out another sandwich but I declined because it seemed I’d already upset the preparer, and we know how that goes. Shoutout to Kris the delivery driver though, he is always pleasant and accommodating.
  • L2
    Loving mom Of 2
    Jun 1, 2026
    1.0
    I stopped by here for lunch and I REGRET it. The sandwich was definitely not worth the price. The staff were more focused on being playful with each other than providing good customer service while fixing orders. I asked to have my sandwich toasted and was told no because I had a “regular sandwich” and it didn’t have bacon on it. Since when does bread only get toasted if there’s bacon involved? Subway would never. I won’t be visiting any more.
  • BB
    Brandon B
    Apr 8, 2026
    3.0
    Closing at 6pm is diabolical
  • NJ
    Neshia Johnson
    Mar 20, 2026
    1.0
    I ordered 3 10 peice combos on 3/20/26. THE chicken was fried very hard like it was too hard to eat,2 orders were garlic parmesean and only about 4 peices of the chicken and a few garlic parmesean sprinklers on it,My other order was a hot lemon pepper,it only had lemon pepper sprinkles on the top wings,none on the bottom wing,fries were over cooked.The worst 10 peice combos I've ever had,and I spent $46.17.Im very disappointed. I really wish I could post a picture.
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