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Jack's Family Restaurant

3.9
(1,264 reviews)

Business Details

5711 Chalkville Rd, Birmingham, AL
35235, United States
(205) 853-6808
https://locations.eatatjacks.com/al/birmingham/5711-chalkville-rd

About

Fast Food RestaurantRestaurantBreakfast RestaurantBurger JointSouthern Restaurant
Since 1960, Jacks has been serving Southern favorites like scratch-made biscuits, hand-breaded chicken fingers and hand-dipped milkshakes in their dining rooms and drive-thrus. Order Online, on the app, or drop by and visit us at our Birmingham, Alabama store located at 5711 Chalkville Road. Get your southern cravings satisfied at breakfast, lunch and dinner time.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Jack's Family Restaurant
5711 Chalkville Rd, Birmingham, AL
35235, United States

Hours

Monday5:00 AM - 10:00 PM
Tuesday5:00 AM - 10:00 PM
Wednesday5:00 AM - 10:00 PM
Thursday5:00 AM - 10:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday6:00 AM - 10:00 PM

Reviews

3.9
1,264 reviews
5 stars
604
4 stars
308
3 stars
139
2 stars
66
1 star
147
  • SP
    Sylvia Parkerjackson
    Sep 27, 2026
    5.0
    Friendly and ready to service
  • SM
    Samuel Mandody
    Sep 27, 2026
    1.0
    Management here is a joke. Never once has my order been delivered correctly and when I try rectifying with the management, I'm met with lies and confrontation. I ordered 2 large combos. Was only given a large drink, a regular drink and 2 regular fries. We were charged for a large fries. When I mentioned that both my orders were large, I was given an incorrect receipt and told "we only charged you for one large combo." If that's the case, I don't mind up charging to pay for what I get, but instead I'm just stonewalled into an argument. This is not how you run an establishment. This is ridiculous and I'm not coming back to this establishment again. Receipt and 2 small fries uploaded as proof.
  • JM
    Jonathan Mednick
    Sep 20, 2026
    1.0
    Awful service and food made me sick. I wound up hospilized for several days with colitis.
  • MS
    Madeline Sanders
    Sep 7, 2026
    4.0
    90% of the time its an excellent experience with good people and good food🧡
  • DM
    don mcallister
    Aug 31, 2026
    4.0
    They were a little slow because they were busy. The slaw at this one tasted way different than all the others, a little bitter. The chicken, biscuit and fries were 5 star.

Frequently Asked Questions About Jack's Family Restaurant

What is All About Rewards® App?

All About Rewards® is a points-based loyalty program designed to reward you. The more points you earn, the more rewards you get!

How do I order Online?

Why wait in line when you can order online? Visit order.eatatjacks.com or order from your app. Both ways will get you delicious Jack’s.

Brand Certified Facts from Jack's Family Restaurant

This information is certified by Jack's Family Restaurant and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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