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Dunkin' Zero
Brand Certified

Dunkin'

3.7
(823 reviews)

Business Details

2109 6th Ave S, Birmingham, AL
35233, United States
(659) 559-3718
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Birmingham, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2109 6th Ave S, Birmingham, AL
35233, United States

Hours

Monday5:00 AM - 8:00 PM
Tuesday5:00 AM - 8:00 PM
Wednesday5:00 AM - 8:00 PM
Thursday5:00 AM - 8:00 PM
Friday5:00 AM - 8:00 PM
Saturday6:00 AM - 8:00 PM
Sunday6:00 AM - 8:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 2109 6th Ave S in Birmingham, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.7
823 reviews
5 stars
371
4 stars
166
3 stars
92
2 stars
60
1 star
134
  • LM
    Lucy M
    Aug 2, 2026
    3.0
    I placed an order through the Dunkin app for two dozen assorted donuts (11 varieties) for pickup at 12:00 PM. When I arrived, the store only had 2 types of donuts available—and they were even out of glazed donuts, which is surprising for midday on a Sunday. The experience became more frustrating when I tried to resolve the issue. The cashier was dismissive and unhelpful. I asked about a refund, and she told me she could not process it because the order was placed through the app. She suggested I cancel the order myself, but it was already marked as completed, so that was not an option. I then asked to speak with a supervisor or manager, and she stated that neither works on weekends. I asked if I could pick up the donuts the following day, and she said she did not know. When I requested the name of the supervisor for Monday so I could follow up, she refused to provide it. I also asked her to leave a note for the supervisor, but given her attitude, I am not confident that will happen. Overall, this was a very disappointing experience—both in terms of product availability and customer service. Running out of basic items like glazed donuts by noon, combined with a lack of support or solutions, is unacceptable. I will update this review after I speak with a supervisor tomorrow to see if this situation is resolved appropriately. Update (Monday, August 3): I returned this morning to speak with the supervisor, John. He was professional, courteous, and made things right by providing the full two dozen donuts I had originally ordered yesterday. I appreciate him taking the time to resolve the issue. While my concerns about inventory and the previous day’s customer service remain, I’m glad this was handled appropriately this morning.
  • IW
    Isaac Warren
    Aug 2, 2026
    1.0
    Just had a weird encounter of being locked inside the store and being told not to unlock the door as the workers laughed, freaked my wife out
  • NA
    Nathan Aguilar
    Jul 30, 2026
    1.0
    They open at 5:00 but refused to serve me at 5:08.
  • KK
    Kourtni K
    Jul 29, 2026
    2.0
    I went into Dunkin’ Donuts expecting a quick and pleasant experience, but unfortunately that wasn’t the case . As soon as I walked in, the atmosphere felt very low energy, and the employee who helped me had a terrible attitude. My order was very simple: a small iced coffee with cream, no sugar, vanilla bean, and caramel swirl, along with a donut. Instead, my coffee was made without the cream I specifically requested. When I politely asked for cream to be added, the employee became irritated and insisted that I hadn’t asked for it, even though I clearly did. Mistakes happen, and I understand that. What made the experience so disappointing was the employee’s attitude and unwillingness to handle the situation professionally. Customer service goes a long way. I hope management addresses both the customer service and the importance of listening carefully to customers’ orders. ( The crazy thing is that employee was a MAN with the nastiest attitude)
  • CH
    Courtney H
    Jul 22, 2026
    1.0
    Easily the worst Dunkin I’ve ever been to. Extremely long wait times, untrained workers, wrong drinks made.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Birmingham, AL?

Dunkin' is open from 6:00 AM to 6:00 PM Monday through Saturday, and from 7:00 AM to 5:00 PM on Sundays.

What menu options does Dunkin' offer?

Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and a variety of premium beverages with over 50 varieties of donuts.

Brand Certified Facts from Dunkin'

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Certified August 09, 2026Yext Knowledge Graph
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