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Brand Certified

Chipotle Mexican Grill

3.4
(1367 reviews)

Business Details

300 20th St S, Birmingham, AL
35233, United States
(205) 326-8572

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
300 20th St S, Birmingham, AL
35233, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday11:00 AM - 11:00 PM

Reviews

3.4
1,367 reviews
5 stars
562
4 stars
251
3 stars
123
2 stars
85
1 star
346
  • HR
    Hannah Radigan
    3 days ago
    2.0
    I come around 2 times a month because this is the closest Chipotle to me by far, but unfortunately the staff is consistently rude and doing the absolute least for their customers. I also notice the manager does not smile or greet customers, ever. Yesterday we came in and the guy giving us our food acted like we were the thorn in his side just ordering the food. We had to wait for several minutes at the register and once someone came up, no acknowledgement or apology for the wait. (side note - the chipotle lime sauce was very spicy yesterday which I thought was odd/different than every other time I’ve had it.) Truly could tell of 5 or more negative experiences I’ve had here. Need new management with a better attitude and a manager that hires quality staff. Can’t wait for a Chipotle to open up closer to us.
  • AA
    Anna
    4 days ago
    1.0
    I didn’t catch the workers name but today I went in, ordered like normal, and the worker was so rude. She was about mid 20s and kept telling me that my dress was too short, I looked bland, and then said that I looked like a hoochie mama and need to change outfits?? I’m only 17 years old so it felt extremely inappropriate. BE CAREFUL GOING HERE!!!!
  • HM
    Henry Mauser
    May 11, 2026
    2.0
    Always at least 15-20 minutes behind on mobile order pickup time
  • EK
    Eric Kane
    Apr 27, 2026
    5.0
    It's Chipotle — you know the deal. When it's on, it's fast, fresh, and hits the spot. The staff here is generally friendly and will add extra toppings if you just ask nicely. The main gripe across the board is portion sizes and pricing — $18 for a bowl that looks half empty is a tough sell. Just ask for extras and you'll be fine. Solid go-to for a quick lunch, nothing more nothing less
  • DD
    destini davis
    Apr 18, 2026
    3.0
    I ordered online but now ik to come in so i can watch them make my food. I ordered a protein+fiber bowl. I ordered lettuce… extra lettuce at that because I like to make sure i eat some type of greens as it helps me woth digestion. When i picked up my order and got home there was not any lettuce at all in my bowl. I asked for light rice and light cheese because I am on a diet and i just wanted a little but they loaded my bowl with rice and cheese so what was supposed to be a “healthy” order turned into an order ik was gonna have me backed up. I ended up just giving it to my friend. I wanted to call but they were barely trying to help me in the store so I doubt i’d get help over the phone.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill at UAB Birmingham serve?

Chipotle offers customizable Mexican-inspired dishes including burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill at 300 20th St S in Birmingham?

Chipotle is open from 10:45 AM to 11:00 PM Monday through Saturday, and from 11:00 AM to 11:00 PM on Sundays.

Brand Certified Facts from Chipotle Mexican Grill

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Certified May 17, 2026Yext Knowledge Graph
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