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CAVA

4.5
(751 reviews)

Business Details

(659) 241-2841
http://cava.com/

About

Mediterranean RestaurantCAVA
CAVA is a fast-casual Mediterranean restaurant serving feel-good delicious food with customizable greens + grains bowls, salads, and pitas. Save time by using the CAVA App to place your order ahead online for Pick-Up, Delivery, Catering or Dine in for lunch & dinner.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

CAVA
241 20th Street S, Birmingham, AL
35233, United States

Hours

Monday10:30 AM - 11:00 PM
Tuesday10:30 AM - 11:00 PM
Wednesday10:30 AM - 11:00 PM
Thursday10:30 AM - 11:00 PM
Friday10:30 AM - 11:00 PM
Saturday10:30 AM - 11:00 PM
Sunday10:30 AM - 11:00 PM
12/24/202610:30 AM - 11:00 PM
12/25/202610:30 AM - 11:00 PM

Reviews

4.5
751 reviews
5 stars
601
4 stars
54
3 stars
18
2 stars
24
1 star
54
  • JE
    Joseph Eilerman
    today
    1.0
    I placed a digital drive thru pick up order and received the ready text at 6:30 pm, arriving around 6:32. When I arrived I waited a few minutes before being greeted and was told it would be “3 more minutes for the meatballs”. I was not addressed again for 10+ minutes when someone else told me “we’re still cooking them” and walked away when I offered to pull around as other cars lined up behind me. At 6:50 the original employee came to the window and told (did not ask) me to pull around, giving no update on my order, including when I pointed out I had been waiting 20 minutes. I was unable to pull around and had to park at a meter across the street and come inside to get my order. The entire experience took over 25 minutes after I arrived and after Cava had sent me the ready text message, all the while I was dismissed and talked down to by the employees. Absolutely unbelievable experience.
  • CT
    Camellia Thomas
    Sep 23, 2026
    1.0
    I love CAVA, but I am becoming more and more disappointed with this location. I have extremely busy work days and I look forward to sometimes treating myself and going to CAVA for lunch to have a good, healthy, flavorful meal. For the third time within a 2 month time frame my lunch that I look forward to was ruined by someone burning the chicken. I am not referring to chicken being “well done” or overcooked a little but actually burned. The flavor is a burnt flavor and ruins the entire bowl, I’m unable to eat the bowl due to this burnt flavor getting in everything. I’ve thrown away the bowl and didn’t even eat a third of it. I do not have money nor time to waste, I’ll just have to get lunch from somewhere else from now on since I can’t depend on the chicken being done but not extremely charred or burnt.
  • TF
    TRACI FORD
    Sep 22, 2026
    1.0
    I visited this particular location on today hoping that the food would be as good as a nearby location. However, the food quality was absolutely horrible. Specifically the hirisa chicken and regular chicken. They were both very overcooked and dry! The presentation of the food line was very unsanitary. The staff was. It courteous, and just stood around. The only individual to provide some customer service was the tall gentleman at the register, whom seemed to be the Manager. I have never left a CAVA and was glad to THROW MY FOOD IN THE TRASH, but today I was. What a waste of my time, travel and money. I encourage District and Regional Management to get control of this disgrace to the CAVA name before it gets any worse.
  • SW
    Steve Wilson
    Sep 19, 2026
    1.0
    The portion that they were serving was way less it wasn’t even filled the half bowl properly When i told them that the rice was too less they told me that it’s based on the spoon measurement But the 1 spoon they added was way too less but for other customers they were serving 2 spoons of rice When i told them just to add a little more rice they told me they will charge extra this is bullish This is absolute racial discrimination they are showing 17 dollars for a bowl that isn’t even filled up properly is crazyy
  • BM
    Bohemian Mimi
    Sep 10, 2026
    1.0
    Despite having vegan items marked on their menu, their staff didn’t have a clue. We asked for one item and they put feta on the bowl despite my asking him to stop. We had to repeatedly ask them to refill items - like veggies - so that our friends didn’t have to eat the lukewarm, mushy dredges of the containers like the first three of us. Tables were dirty and we had to ask twice for a coth, so we could clean them. I was talking with some friends and missed the guy wiping the table I was standing next to. When I said something to my friend about asking to clean the tables, the staffer snapped at me that he had already cleaned it. I said I hadn’t seen him do it, so I apologized. He replied, “You were too busy running your mouth” and made the open-close hand gesture. I’m sure they won’t miss me, but I’m not going back.

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Certified October 11, 2026Yext Knowledge Graph
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