Arby's

Reviews

• BJ

  Brooklyn Joseph

  2 days ago
  1.0
  I ordered from this location a few months ago via the drive thru, and when the person repeated my order prior to me pulling up to the window, it sounded correct. Once I received my food, I noticed that there was a side of fries missing and that the young guy at the window actually didn't even account for them in my order. So, I politely asked him if I could just order and pay for since I was sitting right there at the window. Upon receiving my fries, I went to eat my food and I noticed that both of the sliders I ordered had cheese on them, and I specifically asked for it to not be in there. This was even noted in the receipt. I went back inside then to remake the sandwiches to my order, and the man in the kitchen, who I am assuming is the manager, stated to get irrationally frustrated. He then started to talk about it not making sense for me to not want cheese on the sliders when I ordered another sandwich that had cheese on it, when in fact, that was sandwich was for my boyfriend and the sliders were for me. This man's level of unprofessionalism and disrespect was so uncalled for. The way he spoke about me to the young man working there was disgusting, and if he is going to act like it is a problem to prepare people's food exactly how they ordered it, then perhaps he should seek a job elsewhere because he is clearly not fit for customer service.
• VC

  V C

  Aug 19, 2026
  2.0
  Food and service were okay. People stretched out in multiple booths having boisterous conversations was disconcerting. Will not return.
• HJ

  Henry K Johnson

  Jul 26, 2026
  5.0
  Good
• SY

  S Young

  Jun 5, 2026
  5.0
  Ordered online to pick up for my coworker and myself. All of the food was hot and ready when I got there. The woman working the drive thru was friendly. Every item in the order was correct when I got it back to our office.
• MH

  Marie Harris

  Apr 8, 2026
  1.0
  HORRIBLE!!! Waited over 20 minutes to pick up my online placed order.