Sonic Drive-In

Reviews

• MD

  Matt Dabbs

  May 13, 2026
  3.0
  Food is good. They cook to order so sometimes the food takes a while to come out. If you are in a hurry, probably not the place for you but once you get your food it is often worth the wait. Go in the afternoon for happy hour/half priced drinks. Friendly workers and good food.
• JB

  James Browning

  May 1, 2026
  1.0
  This place is just completely falling apart. Been drive-through only for months, now it's apparently mobile orders only. The drinks all taste sour, which is a pretty big problem when they also only serve drink orders half the time.
• NC

  Nicole C.

  Apr 12, 2026
  1.0
  I had one of the rudest customer service experiences I’ve ever had at the North Dean location in Auburn, AL. I ordered a drink through the app, waited 20 minutes, then pulled up to order more. The employee abruptly said their system was down over the intercom and immediately cut it off with no explanation and no apology. When I tried to ask about the drink I had already paid for, they completely ignored me. I pulled to the window and sat there while employees looked right at me and still didn’t acknowledge me for several minutes. When someone finally opened the window, she repeated that the system was down in a rude tone and tried to close it while I was talking. When I asked about my already-paid order, I was met with attitude and a look of complete annoyance, like I was the problem. I understand systems go down. That’s not the issue. The disrespect, lack of communication, and unwillingness to help is. If this is how customers are treated when something goes wrong, I won’t be back.
• JE

  Joseph R. Elder

  Apr 9, 2026
  5.0
  After a rehearsal I "so" had a craving for a strawberry milkshake. Thankfully, Sonic in Auburn, AL was open. Let me just lay it out here that the medium strawberry milkshake I got at Sonic two nights ago was "the best strawberry milkshake I've ever had!"
• TS

  Tyler SkyWalker

  Mar 28, 2026
  3.0
  Drink was good, took to long to deliver it