Jimmy John's

Reviews

• KW

  Kylie W

  May 13, 2026
  1.0
  My sandwich came on bread so dry and stale, seems like it’s a day or maybe even two old. Terrible quality for the price.
• DS

  Deirdre Spinks

  Apr 13, 2026
  1.0
  During my visit on April 13, 2026 the customer service was horrible. I went to the bathroom and there was an employee coming out. I went to wash my hands and there was no soap. I went to that employee and told her there was no soap in the bathroom. She had just left the bathroom, so why didn’t she know there wasn’t soap? Evidently she did not wash her hands. She told me she would go to the back to get the soap. After waiting over five minutes, I went back and asked about the soap. They said she’d do it once they got all the online orders done. After waiting another five minutes my husband and I left. There were two employees there working so I don’t know why neither one of them would go get soap for the bathroom. This happened at there Auburn, AL location on College Street. Store #553. We will not be going back and this is the only Jimmy John’s in the area.
• NB

  Nathan Baker

  Jan 16, 2026
  1.0
  Food came in a stapled bag, but my sandwich is now half the size it used to be(whole wheat), and my wife's sandwich was already opened for her. Also DIDNT GET THE DRINKS THAT WE PAID FOR...Tried to call 5 times, literally, and it just rang until we got tired of hearing it ring...no answer
• MW

  Maggie Whitelaw

  Nov 25, 2025
  1.0
  Please don’t eat here! The inside of the restaurant was decently clean, but had a strange sour smell. The staff were okay. My drink had a smashed bug on the lid and the sandwich wrapping had one on it as well. I was really disappointed, I love JJ so much.
• PT

  Patrick Taylor

  May 18, 2025
  5.0
  I had lunch at jimmy John on 5/13/2025 the manager I think his name was Jermaine he was very polite and helpful with my order the restaurant was clean and service was fast