7 Brew is a one-of-a-kind drive-thru concept that offers a fun and energetic vibe, along with a wide array of coffee beverages, infused energy drinks, Italian sodas, smoothies, teas, and milkshakes.
This was a disappointing experience from a place I genuinely love and go out of my way to support. As someone with celiac disease, 7 Brew has always been one of the few places where I feel comfortable ordering because so few of the drinks contain gluten, and I order the same thing every time to help avoid issues. Going to 7 Brew with my friends gives me a sense of normalcy that can be hard to find when you have strict dietary restrictions, which is why this experience was especially upsetting.
My drink was accidentally made with oat milk, and because of my celiac disease, it caused me to feel sick for several days afterward. I know mistakes happen, but when it comes to dietary restrictions and allergies, those details are really important because they directly affect someone’s health.
My friend’s drink was also made incorrectly, and this makes the third time within a month that one or both of our drinks have been wrong at this particular location. The employee repeated my order multiple times, but there seemed to be some confusion in the line that still resulted in the wrong drink being handed out.
We drive 35 minutes once a week specifically because we love 7 Brew and have had consistently wonderful experiences at other locations, so having repeated issues here has been frustrating and a little discouraging. We truly want to keep supporting this location and hope to see more consistency and extra care with orders moving forward, especially when health concerns are involved.
AA
A
3 days ago
5.0
Just an absolutely beautiful company. The nicest people ever, awesome mission statement, and great coffee. Will never give another dime to Starbucks.
LB
Lissa Bryant
May 8, 2026
2.0
Lattes from here are absolutely horrible. They must have a prob with their espresso machine or they are making them with cold brew.
NW
Natasha Walker
Apr 25, 2026
4.0
I recently visited 7 Brew and had an overall decent experience. The staff was friendly and the service was fairly quick, which I appreciated. However, my drink wasn’t made quite right and didn’t match what I ordered.
I understand mistakes can happen, but what was more disappointing was that I reached out via email to address the issue and never received a resolution. Communication and follow-up are just as important as the initial service.
I hope they can pay closer attention to drink accuracy and customer concerns moving forward. I’d still be willing to give them another try because the atmosphere and customer service in person were positive.
MH
Michael Henley
Apr 21, 2026
4.0
Love the staff and everything about seven brew except the fact that they are way too expensive, especially for what you get.I thought starbucks was expensive but at least you are supporting a local business at seven brew.
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