Arby's

Reviews

• PR

  Pete Roberts

  2 days ago
  1.0
  Stood in line for about 10 minutes, then a lady Manager told us that she couldn’t take our order. She also told the couple in front of us that they would be waiting a very long time to get their order. She was extremely rude and very unprofessional! We won’t be returning ever.
• AG

  Abby Goolsby

  5 days ago
  1.0
  Extremely disappointing experience at this Arby’s last night. My family and I came in and there was a woman, a man, and a younger man working. From the moment we walked in, the older man was staring us down, which already made us feel unwelcome as we were the only ones in the restaurant besides the employees. While we were waiting, I could see through the window where they were preparing the food. The younger employee told the woman that he needed lettuce because he was out and needed it for a sandwich. Her response was, “They ain’t getting it today, it’s 7:30,” and the sandwich was made without lettuce. We ordered and waited. After 30 minutes, we still hadn’t received our food, so we asked about it. We were then told that our fries hadn’t even been cooked yet. While we continued waiting, we watched another couple walk in, order, and receive their food before us. Then an older gentleman came in and eventually walked back out because all of the employees were in the back and nobody came out to take his order. It took an entire hour for us to finally get our food. And, of course, our food was also missing the lettuce. What makes this even more frustrating is that when I came on here to leave a review, I noticed that the same complaints about the service, wait times, and customer service have been posted over the last several months. Clearly, nothing is changing. I understand that fast food can get busy, but customers shouldn’t have to wait an hour for an order, watch other customers receive their food first, or stand there wondering if anyone is even going to come take their order. And customers certainly shouldn’t be treated like an inconvenience for simply expecting the food and service they paid for. Nobody is forcing anyone to work in fast food, but if you’re going to work in customer service, customer service should actually be provided. I will not be returning to this location as long as this level of poor and rude customer service continues.
• DA

  DeAnna Arnold

  Sep 21, 2026
  5.0
  Extremely clean, nice workers and food was food.
• BM

  Brittany Martin

  Jul 31, 2026
  2.0
  Waited in drive thru with 1 car for 10 mins. Finally got order took and got pulled forward for 4 ham and cheese boxes. Was told we couldn’t upgrade drinks for milkshakes. Would get faster service at a sit down restaurant.
• JE

  james emanuel

  Jul 6, 2026
  5.0
  Lunch was good as always