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Tropical Smoothie Cafe

3.6
(25 reviews)

Business Details

725 1st St. South, Alabaster, AL
35007, United States
(659) 216-5460
https://locations.tropicalsmoothiecafe.com/al/alabaster/725-1st-st.-south

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
At Tropical Smoothie Cafe® in Alabaster, we make eating better easy with made-to-order smoothies, bowls, wraps, flatbreads and ’dillas. Sip fan favorites like the Island Green® smoothie, dig into Acai Bowls or fuel up with protein-packed options like the Peanut Paradise™ smoothie and PB Protein Crunch Bowl. Craving something seasonal? Try limited-time offerings like the Salted Caramel Javablender with smooth, roasted cold brew energy. Order ahead in the app or online for delivery, curbside or pickup and enjoy bold flavors for breakfast, lunch or dinner. Eat Some Good™ *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
725 1st St. South, Alabaster, AL
35007, United States

Hours

Monday7:00 AM - 9:00 PM
Tuesday7:00 AM - 9:00 PM
Wednesday7:00 AM - 9:00 PM
Thursday7:00 AM - 9:00 PM
Friday7:00 AM - 10:00 PM
Saturday8:00 AM - 10:00 PM
Sunday8:00 AM - 9:00 PM

Menu

1 menu · 89 items

Explore offerings from Tropical Smoothie Cafe on 725 1st St. South in Alabaster, with popular featured products, toasted snack rolls, digital exclusives, and breakfast available at this location.

Menu

89 items

Reviews

3.6
25 reviews
5 stars
13
4 stars
2
3 stars
1
2 stars
4
1 star
5
  • LG
    Lori Goldberg
    Sep 26, 2026
    2.0
    VERY strange that I suddenly can't put in pick up orders over the phone anymore when I have definitely done that for this location before. The guy on the phone was like??? A pick up order??? Over the phone??? You have to do that on our app. What?? I was like, I'm driving, I can't navigate an app. That's crazy. It makes me not even want to eat here anymore. My husband and I like the food and we were excited for this store to open but this is a very poor decision. The guy even argued with me saying they've only been open a month and have never taken orders over the phone. I know for a fact that I have called in orders to this store before.
  • CI
    Carl Johnson II
    Sep 26, 2026
    2.0
    App menu and physical menu has very little overlap. Drive through speed is akin to swimming uphill, through mud, with concrete flippers on.... and that's with me ordering ahead. I'm not sure what the atmosphere is like, as I've never been inside. This review comes during my 11th or 12th visit. Love the fresh fruit smoothies. Food is mid; decent but not great.
  • EJ
    EL DANSTER Jadespipeline
    Sep 25, 2026
    5.0
    The Joe guy is a joke I come twice a day about four times a week…. Addicted to the mango smoothie and the great service their team members offer, the place is always clean the floors are always spotless and I’ve caught employees cleaning the door handles who does that?!!,Audrey at night shift is beyond amazing at customer service,Angela the manager great attitude,Andie in the afternoon shift I totally dig her attitude great customer service gorgeous smile.overall everyone has always given me a great experience for a guy that comes here as much as I do I would have found any of those flaw by now and for a reassurance being this new in alabaster I must say this is an amazing clean environment for all of us residents to come and enjoy good flavor….Danny
  • JJ
    JeKia Jackson
    Sep 2, 2026
    4.0
    Since this location has opened I have probably been at least 3-4 times every week. It started out with great personalities and service and fast drive thru service but it has quickly changed from the initial experiences I received. The drive thru has been super slow the last few times I’ve gone as well as the drive thru employees don’t seem nearly as enthused as they were in the beginning. My smoothies have been consistently great so that’s a plus but the experience overall is definitely lacking now.
  • JD
    Joe Daniel
    Aug 28, 2026
    2.0
    I typically don’t give bad reviews. But I have to say I was disappointed in the service of this place. As a person who works as a service manager at a restaurant in Bham, and who’s job it is to make sure customer experience is the best it can be, I found the whole experience to be unenjoyable. My wife and I came in with a coupon for a 99¢ smoothie with any food purchase which excluded certain items like breakfast foods and kids foods. We decided to get a smoothie with one açaí bowl and call it a day. But apparently, that’s not how that worked. And Blake (who’s nametag says “tropical training team”) (I forget his last name) told me as such. No explanation, nothing. Just a blank stare. So after spending way more money than I would have liked for a couple smoothies and couple of food items, we left. The tables were also dirty, not wiped down, lots of food on the floor. Bathrooms were fine. But the workers themselves were also not personable. One was even sitting in the dining room with her phone out. So overall, not a great look if you’re trying to create a good customer service environment. The food was fine, we love tropical smoothie as a brand. The food is always great. But the customer service was lacking unfortunately.

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Certified September 27, 2026Yext Knowledge Graph
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