CS
Collin Scarborough
Sep 14, 2026
Place looked like it was closed on the outside, nobody was parked and drive thru had a cone blocking it, open sign wasn't on (it was the middle of the day). Went in and they were very much open and staffed...
Food was incredibly mediocre, sandwich was dry and kind of cold, at least it was edible.
The Arby's on the other side of town is better, this one's just not great.
AA
Adam Arthur
Sep 13, 2026
It's an Arbys, the bar is not high. However this particular arbys fails to meet even the standards of an Arbys. Was waiting in the drive trough a real long time to get rung up, place wasnt clean etc. really hard to drop the ball at an Arby's but here we are.
I went to this store on September 8, 2026 at 9:50AM (AKDT). I went to the drive thru to look at the menu and a woman came over the intercom to tell me they were not opened at the moment, and I said “oh yeah, you guys open at 10 right?” And she said yes and I said “okay no worries.” Then, not even two seconds later, she said “can you get out of my drive thru please” in an extremely b-word tone, to which i responded “I’m looking at the menu.” I sat there for a moment to think about what I should do and just decided to leave and go to a different Arby’s.
I then called this same store at approximately 11:03AM and the person that answered was in fact the same woman. However, I did not act on that assumption and instead asked for the name of the person working the drive thru at approximately 9:50AM. She responded, “I don’t know their name but they are my employee.” After that, I asked for every resource in the book to make an official complaint against this person. I asked for the store manager, the general manager, an official complaint form, and every time she said “I’m not really sure.”
Very poor customer service, and completely unhelpful during every aspect of the conversation. I will be calling later today to try for more information again, but this review will hopefully suffice for now. This apparent shift manager needs training in customer service and courtesy.
SB
Susan Bashore
Sep 2, 2026
Too cold
Most every time I go to this location, the dining area is cold. Although the manager is very nice and turns the heat on, and I get that heat is expensive, if it's cold and rainy outside, customer's appreciate warmth inside. Perhaps this is a tactic to limit customers time in the dining area as it seems to be a trend with fast food places here. We got our food to go and ate in the car.
TT
TAGINO ADVENTURE TOUR
Aug 15, 2026
Comida deliciosa, um dos melhores fast-food.
Carne excelente