Serrano’s story began in November 2008 in a tiny place in the heart of Anchorage, Alaska. We are a new generation of old cocina. Our menu showcases the passion and love of our rich heritage and our unique family recipes that have been passed down through generations. We believe in the lost art of home cooking combined with a modern flare.
Serrano’s goal is to embrace and display traditional flavors as well as some “hidden gems” you’ve likely never tasted before. Using the best ingredients that are available we focus on making everything from scratch daily. From hand-crafted corn tortillas and house-made salsas.
But don’t take our word for it. Experience the tradition and sabor for yourself. Our family proudly welcomes you to Serrano’s!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.