The Alaska Zoo Coffee Shop is run and managed by Kape Espresso Tayo. A full espresso bar, specialty coffee drinks, cold drinks and baked Filipino treats are sold. The Zoo Coffee Shop is located in the middle of the Alaska Zoo's wooded 20+acres of trails. Proceeds from sales go to support the Alaska Zoo's nonprofit mission to help wildlife in need while providing community education.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.