Wendy's

3.5
838 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1401 W. Kirby St, Wylie, TX
75098, United States

Hours

Reviews

3.5
838 reviews
5 stars
312
4 stars
173
3 stars
143
2 stars
54
1 star
156

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and staff being rude or inattentive.

Food Quality

Mixed reviews on food quality; some customers enjoyed their meals while others complained about cold or poorly prepared food.

Staff Attitude

While some customers praised friendly staff, many noted instances of rudeness and lack of professionalism.

Order Accuracy

Numerous complaints about incorrect orders and missing items, leading to frustration among customers.

Cleanliness

Several reviews mentioned dirty dining areas and unsanitary conditions, particularly in the bathrooms.
  • MP
    Michael Perez
    Dec 26, 2025
    5.0
    Great food and service was great
  • MP
    Mark Pierce
    Dec 1, 2025
    4.0
    short staffed. hours posted on door are wrong. needs help in service department
  • RD
    R. D.
    Nov 22, 2025
    5.0
    The honey chicken biscuits are so good.
  • EP
    E P
    Oct 10, 2025
    4.0
    The food could be improved, but the manager is very attentive and ensures you are well taken care of.
  • JE
    james edwin
    Sep 26, 2025
    1.0
    They say they are open till 1 am but they close-up shop at 1215 and stand around till 1 am ,,must be a nice job,, im saying based on 3 months of observance,,also its stupid google.asked all these other questions when u didnt get any service,, make sure to mark something otherwise they will throw your rating out

Frequently Asked Questions About Wendy's

Is 1401 W. Kirby St Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's located at 1401 W. Kirby St, Wylie, TX?

The drive-through is open Monday to Thursday from 6:30 AM to midnight, Friday and Saturday from 6:30 AM to 1 AM, and Sunday from 8 AM to midnight.