Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent food quality, with some meals being cold or poorly prepared.
Service Issues
Many reviews highlighted slow service and order inaccuracies, with some customers experiencing rudeness from staff.
Customer Service
While some customers praised individual staff members for excellent service, others reported negative experiences with staff attitudes.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms.
Management Response
Some customers noted that management was attentive and tried to resolve issues, but others felt management was lacking.
EP
E P
Oct 10, 2025
4.0
The food could be improved, but the manager is very attentive and ensures you are well taken care of.
JE
james edwin
Sep 26, 2025
1.0
They say they are open till 1 am but they close-up shop at 1215 and stand around till 1 am ,,must be a nice job,, im saying based on 3 months of observance,,also its stupid google.asked all these other questions when u didnt get any service,, make sure to mark something otherwise they will throw your rating out
SS
STEPHEN Strain
Sep 17, 2025
5.0
Wednesday's meal of misfortune was very good.
L9
letzael 99
Sep 4, 2025
1.0
I came to eat lunch I was asking for a an extra meat patty how much was the cost and they gave me a bad attitude and say ohhh my gosh so I decided not to buy anything and leave the store so I ate next door
AA
A & Z Garage Door and Openers Almanza
Aug 14, 2025
5.0
Excellent, 😎
thank you very much. 🥰1st the service is very friendly. the food 🍔🍟🥤It's very tasty.😄
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Wylie, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Wylie, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (972) 961-7143.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 1401 W. Kirby St Wendy’s serve breakfast?
Yes, this Wendy’s location in Wylie, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's located at 1401 W. Kirby St, Wylie, TX?
The drive-through is open Monday to Thursday from 6:30 AM to midnight, Friday and Saturday from 6:30 AM to 1 AM, and Sunday from 8 AM to midnight.
Does this Wendy's serve breakfast, and what meal services are offered?
Yes, this Wendy's location serves breakfast, lunch, and dinner.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is dine-in available at the Wendy's on W. Kirby St?
Yes, dine-in service is available, along with drive-thru, takeout, and delivery where available.
How can I order from Wendy's at 1401 W. Kirby St online?
You can order online via their official order website at https://order.wendys.com or through the Wendy's mobile app.
Where can I find the menu and nutritional information for Wendy's?
Menu and nutrition details are available on their site https://menu.wendys.com and within the mobile app, featuring allergen and calorie info.
Is Wendy's at 1401 W. Kirby St currently open?
Yes, Wendy's at this location is open and committed to serving quality food daily.
What nearby places can I visit with Wendy's located near Circle K gas station?
You can visit nearby Circle K for convenience or fuel up your car before or after your meal at Wendy's. Both are close, making errands and dining convenient.
Are there other fast food options near Wendy's at 1401 W. Kirby St?
Yes, Taco Bell and Arby's are nearby, offering you additional fast food choices in the area.
What entertainment or services are available nearby that can complement a visit to Wendy's?
Near Wendy's, you can rent movies from Redbox or visit the United States Postal Service for mailing needs, providing convenient options for customers before or after dining.