Customers frequently reported that the business is often closed during posted hours, leading to frustration.
Food Quality
While many customers enjoyed the food, there were complaints about inconsistency in freshness and preparation.
Service Issues
Several reviews highlighted poor customer service experiences, including rude staff and incorrect orders.
Friendly Staff
Despite some service issues, many customers praised the friendliness and helpfulness of the staff.
Cleanliness and Atmosphere
The restaurant was noted for being clean, but some customers felt it needed updates to improve the overall atmosphere.
LG
Lezlie Gordon
4 days ago
1.0
I went there a got a Oreo blizzard and it tasted sour like sour cream or yogurt for my daughter it tasted disgusting so I went back up to the counter and told this young man there was something wrong with it he said it was normal and he had a attitude and refused to make a new one he said “that’s just the way it tastes.” Then when we were pulling away we heard them say “it will be a moment we have to reset the ice cream machine to another customer” so I paid 7 dollars for a sour ice cream and I didn’t even get a refund because a rude worker couldn’t accept he’s wrong.
BM
Becky Morris
Jan 3, 2026
1.0
Saturday night at 6:20 PM and they don’t answer the phone! Called several times. Website says they’re open until 10:00 pm. I wanted to call in an order and pick up. WTH???
WC
Windy Casper
Dec 3, 2025
5.0
They have really good food.
JL
Joseph Lindley
Nov 15, 2025
3.0
It simply isn't what it used to be. There was a time I would have chosen Winnsboro Dairy Queen over any other place to eat, but it is just another fast food joint, now. Here, Sonic, or McDonald's, it's all the same. The service, flavor and quality was what used to separate places. Now, it seems no business really wants to stand out.
What are the opening hours of Dairy Queen in Winnsboro, TX?
Dairy Queen in Winnsboro is open from 10:00 AM to 10:00 PM Monday, Tuesday, Thursday, Friday, and Saturday. On Wednesday, it is open from 10:00 AM to 9:00 PM. The restaurant is closed on Sundays.
Where is Dairy Queen located in Winnsboro?
Dairy Queen is located at 700 S Main St, Winnsboro, TX 75494, USA.
Does Dairy Queen offer takeout and drive-through services?
Yes, Dairy Queen offers takeout and has a drive-through service available.
Is Dairy Queen in Winnsboro wheelchair accessible?
Yes, the Dairy Queen location has wheelchair accessible entrance, parking, seating, and restroom facilities.
Does Dairy Queen serve coffee and have a children's menu?
Yes, Dairy Queen serves coffee and offers a children's menu for younger guests.
Can customers order Dairy Queen food online for pickup?
Yes, customers can place online pickup orders through Dairy Queen's website.
Is delivery service available from Dairy Queen in Winnsboro?
No, delivery service is not available at this Dairy Queen location.
What is a nearby grocery store to Dairy Queen where customers can shop?
The Junction, a convenience store, grocery store, and supermarket, is located near Dairy Queen and offers shopping options for customers.
If I visit Dairy Queen, which nearby gas station can I stop at for fuel?
Valero gas station is located near Dairy Queen, making it convenient for customers needing fuel before or after their visit.
Are there any nearby coffee shops to Dairy Queen if I want to enjoy more coffee options?
Yes, Lucky Donuts, a cafe and coffee shop, is nearby and offers additional coffee and donut options beyond Dairy Queen's menu.