Dunkin'

3.8
1124 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Windcrest, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5105 Walzem Rd, Windcrest, TX
78218, United States

Hours

Reviews

3.8
1,124 reviews
5 stars
563
4 stars
198
3 stars
97
2 stars
73
1 star
193

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Product Quality

Many reviews highlighted issues with food quality, including stale donuts, cold food, and incorrect items being served.

Inconsistent Experience

Customers experienced varying levels of service and product quality, with some praising friendly staff while others reported unprofessional behavior.

Pricing Concerns

Several customers noted dissatisfaction with pricing, including unexpected charges and perceived overpricing compared to other locations.
  • VL
    Victor hugo Rodriguez lopez
    5 days ago
    5.0
    Deliciosas
  • MG
    melissa goytia
    Dec 24, 2025
    1.0
    Stopped here at 9:30 AM on Christmas Eve and asked for half-dozen glazed and half-dozen strawberry with sprinkles, they didn't have any of them at all. They didn't even have enough glazed donut holes to make a 20 count box. I made an order whatever I could to take to work, and this is what I opened when I go there. For $9, this was the worst 6 donuts I've ever seen. Just for the 6! And the donut holes were so dry like they were from the day before. When I called to voice my complaint, the "acting shift lead at the moment" said he would take my issues into consideration and let the bakery they get the donuts from know about it so in the future "hopefully they can do better" No offer of replacing them or anything. The only reason I'm writing this review is because the customer service was absolutely not delivered at any point today from this location. Not in the product and not in how it was handled.
  • JH
    John H
    Nov 25, 2025
    2.0
    I don't like writing a review but enough is enough. I've been coming here for a while now because it close to where I live. And every time I get coffee the mess it up so bad that it leave a bad taste in my mouth. I ordered a COLDBREW and they assumed I wanted cream and sugar. Then I asked them I just wanted a cold brew with foam top like in the app. Instead they gave me a black coffee with foam on top. Seriously taste nothing like a cold brew. I threw it away wasted my money, tip, and donation. Dunking Seriously need corporate down here or something and train these people.
  • AL
    Albert Lopez
    Nov 14, 2025
    2.0
    Young lady didn't know anything about donuts. I had ordered a Dunkin donuts and she didn't even know what it was or bothered to ask, too busy on the phone.
  • JJ
    Joss
    Nov 8, 2025
    5.0
    In the past I’ve had issues here with them giving me a half empty matcha. Matcha here is about the same price as Starbies. However I’ve decided to get it here, but with that I was about to give up and stop coming however Ameri? (The one at the window) Made me want to keep coming! Such a kind person and fixed my drink! Thank you so much! :)

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Windcrest, TX?

Dunkin' in Windcrest, TX is open daily from 4:00 AM to 8:00 PM.

Does Dunkin' offer breakfast options?

Yes, Dunkin' serves breakfast, lunch, and brunch with a variety of options including breakfast sandwiches and donuts.