McDonald's

3.5
1182 reviews
Get DirectionsCallWebsite

Business Details

136 E South Commerce St, Wills Point, TX
75169, United States
(903) 873-2564
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
136 E South Commerce St, Wills Point, TX
75169, United States

Hours

Reviews

3.5
1,182 reviews
5 stars
421
4 stars
247
3 stars
221
2 stars
90
1 star
203

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Customer Service

Feedback highlighted poor customer service, including rude staff and long wait times.

Food Quality

While some customers enjoyed the food, others noted inconsistencies in freshness and temperature.

Cleanliness

Several reviews mentioned dirty dining areas and bathrooms, impacting the overall experience.

Management Issues

Customers expressed frustration with management's lack of responsiveness to complaints and operational problems.
  • JJ
    johnathon114
    Nov 15, 2025
    1.0
    The last three times I have ordered from here I have had them get it wrong
  • JH
    Jose Hernandez
    Nov 9, 2025
    1.0
    This store is the worst in Wills Point because they don't serve customers because they're smoking outside. The service is terrible.
  • SP
    S Podzy
    Nov 1, 2025
    1.0
    I hear this location messes up the orders quite often. First trip they charged me for the wrong order, so I offered and paid for my order as well just to speed up the process. Then they put onions on my child’s kids meal burger, didn’t notice it until we got all the way home of course. We want to support local, but hope this location can pull it together a bit better for better service
  • PS
    Persie Stewart
    Oct 22, 2025
    2.0
    Hair all in my food. Usually food is made incorrectly and inconsistently.
  • JJ
    Jess
    Oct 14, 2025
    2.0
    They got my coffee order wrong. I asked for a large hot caramel mocha and they were trying to gove me a large cold mocha. I told them it was hot and they looked confused. The person taking the orders even repeated hot and I said yes. They wanted me to park and wait. 7 am on my way to work in Terrell I am not waiting 10 to 15 min for my coffee. Asked for a refund and she told me to go back around the line or go inside. Left with no coffee or refund.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Wills Point, TX?

McDonald's in Wills Point is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.