Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported frequent issues with incorrect orders and missing items.
Customer Service
Many reviews highlighted rude staff and poor customer service experiences.
Cleanliness
Several customers noted that the restaurant, including bathrooms, was dirty and poorly maintained.
Food Quality
Mixed feedback on food quality, with some customers enjoying the food while others reported it being cold or poorly prepared.
Service Speed
Customers experienced long wait times, particularly in the drive-thru and for mobile orders.
VV
Vannah
Feb 4, 2026
1.0
Every time I go through they give me the wrong items and then they get an attitude when I try to ask for the correct items.
RR
Roy Roth
Jan 27, 2026
5.0
Fast and friendly service
DH
David Humphrey
Jan 17, 2026
1.0
Sucked
WW
Wesscoastt
Jan 5, 2026
1.0
Nuggets taste like fish 🤮
DW
Donna Watson
Dec 26, 2025
1.0
Was there today about 3pm. Restaurant is filthy. Went to the bathroom and tolite paper was everywhere. An employee was using the restroom and talk out loud in her phone about her drug use. Stood in line to be ignored by other staff. The lady with the pink hair growled at me when I asked for help. I simply wanted to order a meal to go but she was upset that she had to help me. She was very rude. Walking around real sluggish like maybe she’s on something. Just a very scary environment. I get it that it’s just McDonald’s but there should be some type of customer service. Maybe to act kind? KEY WORD = ACT. She looks absolutely miserable being there. And why is her hair pink? Is that the new normal now to look gross? What happen to looking like an employee? Shirts and pants disgusting, wrinkled up, sloppy looking employee. McDonald’s please hire better employees
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