McDonald's

3.5
1189 reviews
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Business Details

136 E South Commerce St, Wills Point, TX
75169, United States
(903) 873-2564
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
136 E South Commerce St, Wills Point, TX
75169, United States

Hours

Reviews

3.5
1,189 reviews
5 stars
422
4 stars
249
3 stars
222
2 stars
91
1 star
205

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude staff and poor customer service, with many customers feeling ignored or mistreated.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and inconsistent food preparation.

Cleanliness

Several reviews mentioned dirty conditions in the restaurant and bathrooms, contributing to a negative dining experience.

Speed of Service

Customers frequently complained about slow service, long wait times, and inefficiencies in the drive-thru and dining areas.

Food Quality

While some customers enjoyed the food, many noted inconsistencies in quality, with complaints about cold fries and improperly prepared items.
  • WW
    Wesscoastt
    Jan 5, 2026
    1.0
    Nuggets taste like fish 🤮
  • CB
    Crystal Bradberry
    Dec 28, 2025
    2.0
    The woman giving you your food was rude.
  • DW
    Donna Watson
    Dec 26, 2025
    1.0
    Was there today about 3pm. Restaurant is filthy. Went to the bathroom and tolite paper was everywhere. An employee was using the restroom and talk out loud in her phone about her drug use. Stood in line to be ignored by other staff. The lady with the pink hair growled at me when I asked for help. I simply wanted to order a meal to go but she was upset that she had to help me. She was very rude. Walking around real sluggish like maybe she’s on something. Just a very scary environment. I get it that it’s just McDonald’s but there should be some type of customer service. Maybe to act kind? KEY WORD = ACT. She looks absolutely miserable being there. And why is her hair pink? Is that the new normal now to look gross? What happen to looking like an employee? Shirts and pants disgusting, wrinkled up, sloppy looking employee. McDonald’s please hire better employees
  • JE
    Jon Earley
    Dec 14, 2025
    1.0
    Can’t get an order right Forgets items you paid for Only half fills the fry’s( so if you want a medium be sure to order large to get a medium) Just don’t waste your time here.
  • JH
    Jacob Hoover
    Dec 1, 2025
    3.0
    Got a number 3 no onions add bacon and they put no vegies on it at all. Why is it that no mater where i go nowadays i always have to check my order
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Wills Point, TX?

McDonald's in Wills Point is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.